Head of Service Rehab and Therapies

NHS; Ashford; On-site; GBP 40,000 - 80,000; Full time

Job description

Kent Community Health NHS Foundation Trust

We have a new opportunity to develop a Head of Service role within Rehabilitation and Therapies. This will involve working alongside the existing Head of Service, and managing a portfolio of services within the adult's division.

Services are primarily focussed on community rehabilitation and enablement. You should have an interest in intermediate care and understand discharge to assess, urgent care and home first principles.

You will support the Assistant Director to deliver high standards of care. You will take responsibility for the provision of specific services, working closely with external stakeholders, across health and social care, to provide seamless pathways of care for patients.

Main duties of the job

As Head of Service, you will work collaboratively as part of the dynamic strategic leadership team and be accountable for clinical leadership within the services. This is a senior management role holding both operational and strategic responsibilities as well as a substantial budget which requires robust financial control across the range of services.

You will empower staff to be instrumental in delivering high service performance, utilising a transformative and proactive approach to ensure the provision of high-quality care to service users, deputising for the Assistant Director as required.

You will be responsible for ensuring that all services meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance.

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, aspirational, responsive, and excellent.

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences.

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that suits us both.

Job responsibilities

The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Person Specification

QUALIFICATIONS

• Current Registration with a relevant professional body. Degree level qualification or equivalent experience. Evidence of recognised professional development, including clinical, management, and leadership. Evidence of Management Qualification or equivalent.

EXPERIENCE

• 3 years experience at Senior Management level within the NHS. Evidence of applying national policy locally and involvement in effective strategic planning and development. Management of budgets. Successfully leading and motivating staff. Effectively working with other health care professionals. Leading and implementing change management. Evidence of identifying risks and developing and maintaining locality risk register. Political awareness including demonstrating experience. Expertise, knowledge and experience of strategic management within a healthcare organisation. Extensive clinical governance, patient safety and quality improvement experience and expertise. Clear understanding of health services infrastructure and its relationship to partner organisations. Experience of effective partnership working across the health and social care platform.
• Experience of remodelling and restructuring services within the NHS.

KNOWLEDGE

• Understanding of clinical governance and controls assurance. Knowledge of clinical leadership frameworks. Broad knowledge of the complex key local, regional and national policy context and strategies relating to patient safety, quality improvement, and clinical governance. Knowledge of the principles of citizen engagement in clinical governance and improving the quality of clinical services. Knowledge and understanding of the care quality commission regulatory and inspection framework and assurance processes. Knowledge of current drivers for quality and clinical governance. Knowledge of how to effectively lead and motivate people particularly in relation to change and improving the patient experience. Knowledge of current DH, NHSI/E, ICS, HCP and CCG reporting requirements relevant to the quality agenda. Detailed knowledge of the CQC role and process at all levels of the organisation. Knowledge of the role of regulatory bodies impacting on role e.g. HCPC Knowledge of the governance process including SIs.

SKILLS & ABILITIES

• Exemplary communication skills which include negotiation, persuading, and influencing skills. Skilled in time management including effective delegation and prioritising workload. Ability to work autonomously and deal with conflicting demands. Ability to deal with and elevate conflict effectively. Ability to guide and manage portfolio of work. Ability to analyse complex information from multiple sources and in various formats, and identify the area(s) of risk, prioritize the need and direct action from others to reach a solution.

PERSONAL ATTRIBUTES

• Ability to work to resolve complex issues. Demonstrates emotional intelligence, through a proven ability to lead. Demonstrates a commitment to high patient care. Ability to network. Understand cultural differences and diversity in the workplace. Personal resilience. Able to work under pressure to short deadlines. Able to adapt and work flexibly. Self-motivation. Innovative and visionary. Able to motivate and inspire. Able to support others and recognize own needs for support. Reflective practitioner.

ABILITY TO MANAGE

• Ability to manage own time effectively and efficiently. Experience of and ability to effectively manage staff. Experience of and ability to efficiently and effectively manage resources.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.