Head Of Retail - 2333293

We are proud to introduce an exciting opportunity within Australia's premier specialty homewares retailer, boasting a vast network of over 260 stores nationwide.

We are actively seeking a Head of Store Support, internally referred to as a Sales Enablement Manager responsible for executing our project deliverables across our retail network.

About the role:

In this pivotal role, you will report to the General Manager - Retail collaborating with Merchandise, Sales Operations, and Marketing, to ensure alignment across all functions. This role demands a highly organized sales professional experienced in driving growth initiatives and process efficiencies, contributing to revenue performance improvement as a key member of the team. Looking after a large team, with a combination of Visual Merchandising, Communications, Loss Prevention & Process Improvement, leadership skills will be essential.

Key responsibilities of the role will include but not be limited to:

• Prepares and enables sales force for product launches and solution selling.
• Leads creation and deployment of training, content, processes, and tools for sales support.
• Manages foundational and continuous learning programs for sales, including content creation, scheduling, and delivery.
• Tracks and analyzes courseware and sales enablement content usage.
• Supports buying and selling processes from lead generation to win/loss.
• Assists frontline sales managers and leadership in executing management disciplines and establishing a sales coaching program.
• Manages sales enablement projects and activities coordination.
• Oversees overall stock loss and develops strategic plans to reduce shrinkage across the business.
• Gathers insights and collaborates with cross-functional teams to improve sales processes aligned with company goals.
• Tracks sales enablement metrics and KPIs to demonstrate business impact and gain stakeholder support.

About you:

• Experience in sales enablement, revenue-facing roles, sales training, or sales support across the retail space.
• Background in multi-site management roles highly advantageous (e.g., Head of Retail, National Retail Operations Manager or Brand Management).
• Experience in executing change management initiatives with established approaches.
• Ability to multi-task and manage multiple projects simultaneously.
• Project Management experience in the retail environment (highly advantageous).