Head of Product

Who we are

Our mission is to transform how healthcare organisations work together with their workforce. Our Connected Scheduling platform connects healthcare organisations and their staff giving them more autonomy and control on how and when they work. Over 50% of UK GP practices use Lantum, and over 30% of UK hospitals rely on Lantum workforce products. We have developed a completely new approach to scheduling staff using AI to balance the vast amounts of complexities in workforce scheduling and we have seen game-changing results. We have not only saved millions for the NHS, but we have countless stories of how we have improved the lives of clinicians who, for the first time, are able to plan their work lives around their personal lives.

What sets us apart is not only our leading edge technology and approach to innovation, it’s our culture and our strength of mission. Our incredible team is the driving force behind our success and this propels our competitive edge. We are diverse (20+ nationalities and 53% female workforce), we are authentic and true to ourselves, we are creative and focused and we work hard together to change our industry. Our team is supported to deliver their best work with clear career progression and a strong feedback culture.

We have a bright and modern office which you can work from throughout the week and 3 core office days per week (Monday, Tuesday & Wednesday) where the whole team comes together.

About the role

Lantum is seeking a driven Head of Product to lead our product and design teams working hand in hand with engineering across our Primary Care and Secondary Care markets. You will lead our product group into the next phase as we build on our market leadership position in the Primary Care sector and continue to expand into Secondary Care. This role will be the standard bearer in maintaining and strengthening a customer and commercially-minded product culture and supporting an engineering culture that insists on high technical standards and shipping products to our customers and their employees at pace.

We seek a leader with proven experience leading Product teams and deep, demonstrable experience working closely with Engineering teams to radically improve both customer and business outcomes. We are looking for someone with a strong commercial understanding and mindset, who is able to create and evaluate business cases for our product work. The successful candidate will report directly to our CEO, Melissa Morris, and join our Executive Committee.

As part of the Senior leadership team, the role will be responsible for liaising with The Primary and Secondary Care business GMs. Together with the Engineering leadership team, they will own hiring, retention, and performance management across all product and design positions.

Responsibilities

• Represent Product, Research and Design at the ExCo Level
• Own the prioritisation of our roadmap, ruthless focus and execution towards our product vision as well as driving our OKRs
• Upgrade the product with the engineering team over time, focusing on where commercial benefit is greatest
• Lead Product Management, User Research and Design teams to continuously uncover user problems and solve them in an effective manner
• Work closely with our Head of Engineering and Co-own delivery management and consistent status communication to ExCo
• Continuously track the performance of work released against estimated business cases and OKRs

Minimum Requirements

• Proven experience as a Head of or Director of Product within a tech startup or dynamic environment for at least 2 years
• Proven experience in developing, launching and improving B2B and/or B2C products in a regulated environment and/or in Marketplaces
• Experience of the end to end Product Development Cycle for both 10-100 and 1-10 products
• Strong customer-centricity combined with a High level of data literacy and commercial understanding
• Experience working closely with engineers, with a strong technical understanding
• Ability to clearly craft and articulate a product strategy which supports and ensures the delivery of the company strategy. Ability to clearly break a strategy down into actionable steps for effective delivery by the team
• Experience in hands-on management, able to align and motivate a team around business goals. Understands the core principles to building and maintaining a high performing team
• Ability to facilitate technical discussions to influence the right architectural decisions
• Has operated in environments with a strong focus on accountability and delivery

Benefits

• Home office set up - £200 stipend towards home office equipment to support remote working
• Hybrid working - 3 days in the office per week
• A vibrant and fun WeWork office space
• Health Cash Plan:
• Cash refunds for physio, dental, and other health related costs.
• An Employee Pricing Program that grants you access to special, non-public discounts to gyms and top retail brands
• Plus access to a 24/7 counselling and support helpline
• Pension - Lantum matches 4% of your salary into your pension pot!
• Holiday - 25 days holiday + 1 additional day of birthday leave
• Wellbeing Support - Access to Spill, a mental health support app and 1 day wellbeing leave
• £500 Learning and development budget each year to drive your own development

Our Values

We want every employee to live the core values of the business:

• More than me: Our goals are too big to achieve on our own, it takes diverse skills and various people to achieve greatness.
• Care a lot: Doing the right thing isn’t optional. We care a lot about our users, the NHS and each other. We hold each other to the highest standards and earn our reputation every day.
• See it thru: We’re constantly looking for excellence. We take pride in planning and execution of all types of work, and we’re not deterred by bumps in the road or adversity. When we see obstacles, we relish the challenge and keep going.
• Think around corners: We always stay ahead of the curve. All of us share a responsibility to challenge the status quo, think outside of the box, turn problems on their head and turn weaknesses into strengths.
• Bounce back & learn: Being brave, taking risks and trying new things. It’s better to take risks and learn from them and being open to changing from what you learned is what makes us successful.

Diversity promise

We believe that a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are. Everyone is welcome — as an inclusive workplace, our employees are comfortable bringing their authentic whole selves to work. Be you. All you need is a passion and a desire to be part of our mission.