Head of Operations
Location: Fully Remote, UK based
Salary: £40,000 - £50,000 per annum (DOE) + performance-based bonuses
Our client is the UK's leading manufacturer and provider of innovative air-supported domes for the sports and leisure industry. With over 100 sites and a prestigious client base including David Lloyd Leisure, Virgin Active, and major sports clubs, they're at the forefront of creating flexible, sustainable spaces for year-round activities. As they enter an exciting phase of rapid growth, they're seeking a dynamic and highly committed Head of Operations to join their forward-thinking team.
The Role
This is a unique chance to play a pivotal role in shaping the future of a fast-growing company in an innovative industry. As the Head of Operations, you'll be the linchpin between their clients, site staff, and management team, ensuring smooth operations in a dynamic, weather-dependent business. This role offers the flexibility of remote work but demands a high level of commitment, availability, and a genuine 'always-on' mindset to support their operations.
Key Responsibilities
- Coordinate and support site staff, ensuring they have necessary resources and equipment for efficient project execution
- Manage weather-dependent scheduling, often making critical decisions outside standard working hours
- Oversee warehouse operations, inventory management, and coordinate deliveries with their managed warehouse company
- Handle client relationships, including account management, quotes, and invoices
- Collaborate with the Finance Director on budgeting, cost analysis, and implementing cost-cutting measures
- Lead and develop site engineers and project managers, overseeing certifications and training
- Ensure compliance with health and safety regulations across all projects
- Continuously improve operational processes and manage CRM and other operational systems
- Proactively identify and solve operational issues, handling urgent situations as they arise
- Contribute to strategic planning by providing operational insights and recommendations for growth
Skills and Qualifications
- Proven experience in operations management, ideally in construction, manufacturing, or a related field
- Strong leadership skills with the ability to motivate and manage remote teams
- Excellent problem-solving abilities and a proactive approach to challenges
- Proficiency in project management and resource planning tools
- Strong financial acumen and experience in budget management
- Adaptable and comfortable with a demanding, on-call work environment
- Exceptional communication skills, both written and verbal
- Self-motivated with the ability to work independently in a remote setting
- Willingness to work flexible hours, including early mornings, evenings, and weekends as required
- A strong sense of ownership and responsibility, with a genuine 'can-do' attitude
Benefits
- A competitive salary of £40,000 - £50,000 per annum (DOE) with the potential for performance-based bonuses
- Fully remote working, allowing for flexibility in your work location
- The chance to be part of an innovative, growing company that's reshaping the sports and leisure industry
- Opportunities for professional development and career growth as the company expands
- A supportive, dynamic team environment that values dedication and initiative
- The satisfaction of seeing your work make a tangible difference in communities across the UK
To Apply
If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.