Head of Operations

Role Overview

We are excited to offer a unique opportunity for a dedicated game-changer to lead our manufacturing and warehousing operations. The Head of Operations will play a crucial role in overseeing and improving end-to-end operational processes, including textile printing, finishing, and warehousing. In this role, you will ensure that efficiency, productivity, and safety targets are achieved and aligned with overall business needs.

Responsibilities Of The Head Of Operations

• Lead and manage day-to-day operations, ensuring tight quality control and efficient production workflows.
• Oversee inventory management, including receiving, storing, and dispatching goods to meet customer satisfaction and delivery timelines.
• Develop and implement strategic operational procedures to improve productivity, scalability, and efficiency in both print and warehouse functionalities.
• Manage the health and safety and site maintenance standards, promoting a safe and secure working environment.
• Collaborate with cross-functional teams, including supply chain, customer service, marketing, and design, to ensure customer requirements are aligned with operational capabilities.
• Monitor, analyse, and report on key performance indicators to identify areas for improvement. Implement necessary action plans to enhance operational outcomes.
• Train, mentor, and support the operations team to foster a culture of continuous improvement and professional growth.

• Proven experience in operations management, preferably within a textiles/ paper production or printing environment.
• Textiles product knowledge or transferable manufacturing skills would be an advantage, for example - cutting, packaging, print, machine capability, weights and dimensions.
• An understanding of warehouse management systems, including space optimisation, racking, palletisation, FLT, manual handling safety, and dispatch (UK and Export).
• Strong leadership and team management skills, with the ability to motivate and guide teams toward achieving operational excellence.
• Excellent problem-solving skills and the ability to manage complex operational challenges effectively.
• Project Management and a solid understanding of commercial impact and ROI in short, medium and long-term plans.
• Solid understanding of manufacturing processes, warehousing best practices, and inventory management systems.
• Strong verbal and written communication skills, with the ability to liaise effectively with diverse stakeholders.
• High level of organisational skills, with the ability to prioritise tasks and manage time efficiently.
• Health, Safety and Environmental experience - preferably with a relevant qualification such as IOSH, ISO14001.

• Strategically focused, with proven experience in delivering results.
• Budget/ Capex management.
• Proven experience in continuous improvement and lean manufacturing techniques.
• Resilient and adaptable to changing operational demands and market conditions.
• Detail-oriented with a commitment to maintaining high-quality standards.
• Proactive in identifying opportunities for innovation and streamlining processes.
• Ability to foster and role model our values and a culture of collaboration and teamwork.

• Competitive salary package and comprehensive benefits program.
• Be part of a leading textile company with a strong commitment to innovation and sustainability.
• Opportunities for career and professional development.
• Member of our Senior Leadership Team - opportunities to collaborate, influence and engage, including bi-annual management conference/ away days.
• Engaging workplace culture with a focus on teamwork and collaboration.
• Close-knit team. Most of our warehouse team members have 5+ years of service.
• A generous holiday allowance of 25 days + 8 bank hols.
• Convenient location from the M65 (can travel from Burnley, Blackburn, Clitheroe, Rossendale, Accrington, Colne, Manchester, Bury, Bolton) with free on-site parking.
• Regular company-paid social events - luxury Christmas Party, Quizzes, BBQs.

If you are passionate about leading operational excellence and driving strategic growth, please submit your application via our careers page. We look forward to welcoming you to our innovative team and exploring your potential with us!