Head of Marketing - Modulr

Modulr; London; On-site; GBP 50,000 - 90,000

Job description

Job Description

Are you curious, excited by experimentation and always looking for a better way of doing things?

Do you want to keep learning and developing whilst getting hands-on experience delivering for a FinTech scaleup in the embedded payments space?

Do you want to have the opportunity to lead Marketing Operations and campaign execution across an exciting range of industry verticals with a rapidly growing customer base?

If so, we would love to hear from you!

We are one of the fastest-growing payments businesses in the UK and Europe and are looking to hire ambitious, and value-adding talent. The Head of Marketing Operations is a new role within our Marketing team and will play a critical role in driving the success and evolution of our propositions for a range of industry verticals.

About Us

At Modulr, our vision is a world where all businesses are powered by embedded payments.

Modulr enables thousands of businesses, from SMEs to Enterprises, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products.

We've created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance and Investment & Wealth.

We are deeply integrated into the payments ecosystem. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA and SWIFT. We are principal issuing members of Visa and Mastercard across the UK and Europe.

Our regulatory permissions and governance structure underpin our business. We are regulated as an Electronic Money Institution (EMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.

Modulr now has over 400 employees globally across offices in London, Edinburgh, Amsterdam and Mumbai.

Modulr values

• Build the extraordinary and go that extra mile.
• Own the opportunity: be passionate and proud of the time you invest.
• Move at pace: reach your goals faster with us supporting you each step of the way.
• Achieve it together: work as a team, collaborating with other Modulites.

The Role

We are seeking an experienced and data-driven Head of Marketing Operations to lead our marketing operations. In this role, you will be responsible for defining, planning and implementing the required MarTech stack to support our campaign activation and drive marketing efficiency, scalability, and alignment with sales. This is a pivotal role that will enable our marketing team to operate at peak performance and deliver measurable business impact.

The Marketing team is a core part of Modulr and works cross-functionally with sales, product, ops and compliance functions to deliver on our go-to-market objectives. This role reports into the Marketing Director and as part of your remit, you will coordinate with a team of other marketing experts and agency resources.

Key Responsibilities:

1. MarTech Stack build and Optimisation:
   • Design, build and implement the MarTech stack for our business from scratch!
   • Own and optimise the MarTech stack to ensure seamless integration, functionality, and data flow between tools such as HubSpot and Salesforce.
   • Evaluate new tools and technologies to enhance the team's capabilities, ensuring alignment with company goals and budgets.
2. Data Management & Analytics:
   • Oversee the management of marketing data, ensuring cleanliness, accuracy, and accessibility for reporting and analytics.
   • Develop and maintain dashboards and reports to measure marketing performance, attribution, pipeline and ROI.
   • Partner with sales / RevOps to align on data governance, reporting, and attribution models.
3. Campaign Execution Support:
   • Collaborate with demand generation, product marketing, and content to operationalise campaigns and ensure timely execution.
   • Implement processes to track campaign performance and continuously optimise for results.
4. Process Design & Improvement:
   • Establish and document scalable workflows for intent scoring and account nurturing.
   • Ensure marketing processes align with sales processes to support a seamless buyer journey.
   • Continuously refine marketing operations to eliminate inefficiencies and improve scalability.
5. Revenue Operations Alignment:
   • Partner closely with sales, revenue operations and customer success to create a unified revenue operations framework.

About you

You will have a track-record of delivering results in a fast-moving business where complexity and ambiguity is the norm. Excellent stakeholder management and collaboration is essential to being successful in this role.

• Experience: demonstrable experience in marketing operations, revenue operations, or related roles in a B2B SaaS or Tech environment.
• Technical Expertise: Proficiency with HubSpot, Salesforce, and other MarTech tools.
• Analytical Skills: Strong analytical mindset with experience in marketing performance measurement, attribution models, and data visualization.
• Process-Oriented: Demonstrated ability to design and implement scalable marketing processes.
• Collaboration: Excellent cross-functional collaboration skills, particularly with sales, sales operations, and customer success teams.
• Communication: Strong verbal and written communication skills with the ability to present complex data in a clear and actionable way.

What can Modulr offer you

You'll be part of a cross disciplinary team(s), with co-workers located in London, Edinburgh, Amsterdam and/or Mumbai. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale. Our culture and values put you first and are about investing in your future.

• Share Options Incentive Scheme
• Company Bonus - the more successful we are together, the more company bonus we offer.
• Benefits pot - £1000 towards a variety of benefits for you to choose (including healthcare, dental etc), Perkbox (freebies and discounts!), plus access to season ticket loans.
• 33 days holiday (including bank holidays) + your birthday off - choose which days you take off to relax and/or spend time with loved ones.
• Learning Opportunities - on joining Modulr you will embark on our onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But, we don't want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels, platforms and buddy allocation to allow you to grow and develop in Modulr.
• Modulr All hands - join your colleagues for our company-wide events throughout the year.
• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state-of-the-art offices located in all four locations - London, Edinburgh, Amsterdam and Mumbai.
• Bike to work scheme