Head of Learning and Development

We are Dext – the world’s leading accounting and bookkeeping automation software provider. Our products empower businesses with real-time visibility and control over spending, payments, and expenses, helping accountants and bookkeepers work more efficiently with complex financial data workflows.

Trusted by over 1 million SMBs globally, our solutions utilise AI and machine learning to transform the accounting process, making it effortless and accurate.

Operating across Europe, North America, and APAC with an expanding SaaS portfolio, we are looking for a Head of Learning and Development to take ownership of our learning strategy and create innovative, impactful programs that empower our employees to thrive. In this role, you’ll directly influence the success of Dext by developing and delivering learning initiatives that align with our business strategy. You’ll partner with senior leaders to understand organizational needs, design tailored learning solutions, and foster a culture of continuous improvement across all teams.

The role - what you’ll do as Head of Learning and Development

1. Develop a global learning strategy – Create and execute a learning roadmap to support all levels, using a 70-20-10 model to deliver a mix of formal, informal, and experiential learning.
2. Build impactful learning programs – Design, procure, and curate engaging training opportunities, including coaching, online courses, workshops, and more, ensuring employees are equipped with the skills they need now and for the future.
3. Partner with senior stakeholders – Work closely with the Senior Management Team (SMT) and global leaders to identify development needs and create learning pathways that align with Dext’s goals.
4. Manage the Learning Management System (LMS) – Oversee our LMS platform to ensure smooth delivery and tracking of learning programs, always looking for ways to improve the user experience.
5. Measure impact – Track key learning metrics, including engagement, skill acquisition, and business impact, to ensure we’re driving real value and return on investment (ROI).
6. Support leadership development – Coach and develop leaders across the business, helping them to build high-performing teams and become strong leaders.
7. Lead large-scale learning initiatives – Drive the learning content and experience for company-wide events like our annual Kick-Off and leadership retreats.

What you’ll need to be successful:

• Experience in designing and delivering learning programs across a global organization.
• Software experience - proven experience creating an L&D function in a software business.
• Proven leadership skills to influence and manage stakeholders at all levels.
• Strong strategic thinking – Ability to align L&D initiatives with business goals and identify future skills gaps.
• Data-driven mindset – Skilled in tracking and analyzing learning metrics to measure success and improve programs.
• Innovative approach – Comfortable experimenting with new ideas and technologies to enhance learning experiences.
• Excellent communication skills – Ability to clearly articulate learning strategies and influence senior leadership.
• Cultural awareness – A global mindset with experience in creating inclusive learning programs that reflect and promote diversity.

What we will give you - the perks:

• Competitive salary;
• Flexible working arrangements;
• 25 days off plus bank holidays, volunteering days, summer hours, and a day off the week of your birthday;
• Employer-paid private medical insurance and health cash plan (Medicash);
• Cycle to work scheme;
• Access to LinkedIn Learning and learning hours (three hours every two-week that you can block in your calendar to focus on learning and development);
• Payroll giving;
• Mental health support through Help@Hand.
• More info about our benefits and more