Head of IT/Head of Service Delivery - City of Edinburgh, Scotland, United Kingdom - Head Resourcing

Head of IT/Head of Service Delivery - City of Edinburgh, Scotland, United Kingdom - Head Resourcing

Leading IT Service Delivery Team at {company}

Key Responsibilities

• Ensure seamless operation of IT services meeting organisational needs.
• Manage eight-person team providing guidance, support, and development opportunities.
• Collaborate with stakeholders ensuring alignment and effective use of IT resources.
• Develop strategies to drive service excellence and continuous improvement.
• Supervise and mentor IT professionals promoting collaboration and open communication.
• Build and maintain strong relationships with internal and external stakeholders ensuring their needs are met.

Job Requirements

• Excellent communication and interpersonal skills.
• Able to develop and implement strategies for service excellence.

About Us

{company} is a dynamic organisation dedicated to delivering high-quality services valuing innovation, teamwork, and customer satisfaction.