Head of IT/Head of Service Delivery - City of Edinburgh - Head Resourcing

Head of IT/Head of Service Delivery - City of Edinburgh - Head Resourcing

We are seeking a highly skilled and experienced professional to fill the position of Head of IT Service Delivery, driving the success of our organisation through innovative IT solutions.

Key Responsibilities:

1. Service Delivery: Guarantee seamless operation of IT services, meeting the needs of our business.
2. Team Leadership: Direct a team of eight IT professionals, providing expert guidance, support, and development opportunities for career growth.
3. Collaboration: Work closely with stakeholders to ensure alignment and effective use of IT resources across departments.
4. Leadership: Develop and implement strategies to drive service excellence, continuous improvement, and innovation in IT.
5. Team Management: Supervise and mentor a team of IT professionals, promoting collaboration, open communication, and knowledge sharing.
6. Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, ensuring their needs are met and expectations exceeded.

Job Requirements:

1. Demonstrated expertise in IT service delivery and management.
2. Proven track record of leadership and team management.
3. Strong communication and interpersonal skills.
4. Ability to work collaboratively and build strong relationships with stakeholders.
5. Familiarity with industry trends and best practices in IT service delivery.

What We Offer:

This role offers a competitive salary package, including benefits and opportunities for professional growth and development, as well as the chance to shape the company's IT strategy and deliver high-quality services that drive business success.