Head of Facilities Services

Senior Facilities Manager / Head of FM
London
£60,000 to £72,000 depending on Exp

Facilities Manager needed for a high-level corporate property firm committed to creating exceptional workspaces that foster collaboration and elevate company culture. Our client designs, manages, and optimises office environments to ensure businesses can thrive.IMMEDIATELY AVAILABLE CANDIDATES ONLY

The Role

We are seeking a Senior Facilities Manager to oversee commercial property operations, ensuring seamless functionality and service excellence. The role encompasses two primary areas:

1. Client Representation: Acting as an advocate for tenants, liaising with building management to address issues efficiently through expert problem-solving and effective communication.
2. Property Operations: Managing a portfolio of fully serviced buildings, driving operational excellence, and spearheading the onboarding of new properties.

Key Responsibilities

Client Representation:

• Establish and maintain strong relationships with landlords and building management teams.
• Conduct regular site visits and inspections, auditing spaces for compliance and service quality.
• Act as the primary contact for resolving tenant-related building issues.
• Facilitate open communication between tenants and property management for swift issue resolution.

Property Operations:

• Manage external vendors, ensuring they meet service agreement standards.
• Lead the mobilisation of new properties within the managed portfolio.
• Conduct regular building inspections to maintain high operational standards.
• Oversee health and safety compliance, reporting, and supplier performance.
• Draft property budgets and assist with service charge reconciliations.
• Prepare detailed monthly reports covering operations, utilities, and compliance metrics.

About You

• Demonstrated expertise in facilities management, particularly in commercial real estate or managed offices.
• Relevant certifications (e.g., IWFM, NEBOSH) are a plus.
• Strong leadership, organisational, and problem-solving skills.
• Proficient in facilities management software and health and safety compliance.
• Excellent communication and relationship-building abilities.
• Ability to develop scalable processes while keeping strategic goals in mind.
• A proactive, hands-on approach with a startup mindset and creative problem-solving skills.
• Capable of thriving in a fast-paced, evolving environment.