Head Of Facilities Management Ref. 3432

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Flexible Working: Full-time week with compressed hours available. Approximately 20% of monthly hours can be conducted remotely or from home.

About Us
GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork.

The Role
As the Head of Facilities Management at GCHQ, your work will help to protect national security as you make sure our facilities are safe, efficient, and of the highest standard. From shaping forward-thinking strategies to working on one-of-a-kind projects, this is your opportunity to make a lasting impact.

Collaboration is at the heart of this role. Working with the Security Team, and colleagues across the organisation you'll maintain the integrity of all sites and facilities. Within the Estates Business Unit, you will work alongside the Strategy and Planning Team, Capital Projects Team, the Business Support Team, and other key stakeholders, to ensure all goals align with GCHQ's broader objectives. As the lead for the Facilities Management Team, you'll develop and execute a strategy that guides space use, infrastructure resilience, and future upgrades whilst maintaining high service standards and building user experiences.

But this role isn't just about working with other teams - it's about leading your own too. Here, you'll nurture a culture of excellence, security and development, to support your team in reaching their full potential. You'll also champion sustainability, helping us reduce our environmental impact, improve energy efficiency, and meet sustainability goals.

In addition to managing our facilities budget and making sure we're cost-effective with resources, you'll also oversee the seamless delivery of Total Facilities Management (TFM), major contracts, and proactive maintenance programmes. By balancing day-to-day operations with long-term infrastructure needs you'll make sure everything runs smoothly, meets security standards, and minimises disruptions. In all you do, you'll prioritise health, safety, and compliance, ensuring our facilities meet UK regulations and environmental laws through regular audits and assessments.

In this dynamic role, you'll usually have the opportunity for monthly travel in the UK, with occasional international travel, giving you the chance to see the impact you're having firsthand and experience the variety that comes with this exciting position.

About You
You're a supportive leader who knows how to connect and communicate with people, but who also understands the importance of discretion and confidentiality when it matters. You have a developed understanding of UK health, safety, and environmental regulations, as well as an awareness of the security requirements required within a secure facility. You have experience with budget management, project management, and large-scale facilities operations. Plus, you have a sound background of implementing sustainability initiatives and improving operational efficiency.

You will have worked in facilities management at a senior level within a large organisation or a complex multi-site environment, and be able to demonstrate this to us.

You'll be able to show us how you have previously led a facilities management team including optimising the work of your people and setting direction for staff and contractors.

Ideally, you'll hold a minimum of a Level 4 qualification in Facilities Management, Engineering, or a related field.

Training and Development
From the moment you join GCHQ, you can expect plenty of support. Your journey with us will start with a comprehensive 3-day induction course, helping you to settle in, understand our culture, and get to know the team. Along with this, you'll be paired with an assigned buddy, who will be there to guide you as you get started.

We know there's no-one-size-fits-all approach to development, so the support you receive will be tailored to your needs. If it interests you, there's the opportunity to pursue an IWFM accreditation as part of your growth with us.

Rewards and Benefits
You'll receive a starting salary of £84,048 plus other benefits including:

• 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays.
• Opportunities to be recognised through our employee performance scheme.
• Interest-free season ticket loan.
• Excellent pension scheme.
• Cycle to work scheme.
• Facilities such as a gym, restaurant and on-site coffee bars (at some locations).
• Paid parental and adoption leave.

Equal Opportunities
At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds.

Find out more about our culture, working environment and diversity on our website.

What to Expect
Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order:

• Application sift, looking at your experience and relevant skills for the role.
• In-person Assessment Centre including short presentation and competency-based interview.
• If successful, you will receive a conditional offer of employment.

Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer.

Before You Apply
To work at GCHQ, you need to be a British citizen or hold dual British nationality. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes.

Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage.

The role is based in central Manchester, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs.

Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member.

Right to Withdraw Statement:
Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.