Head of ERP Technical Delivery

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Description

Do you want to work to make Power for Good?

We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy.

We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them.

RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally.

Our competitive package offers a wide range of benefits and rewards.

The Position

The Head of ERP Technical Delivery will lead the strategy, architecture, and technical execution of the newly deployed IFS ERP system and related technologies. The role is responsible for the long-term technical vision and delivery of the ERP platform, ensuring it aligns with business objectives, supports operational needs, and is scalable for future growth.

The Head of ERP Technical Delivery will collaborate closely with product leaders to ensure the platform supports key business initiatives across all functional areas, resolving cross-functional decisions and mitigating system risks.

Key Accountabilities

Leadership and Coordination:

• Lead and direct a cross-functional team of technical professionals, including developers, integration specialists, and system administrators, to ensure the successful technical execution of the ERP system.
• Coordinate cross-functional teams, both internally and externally, to ensure technical alignment and timely delivery of all components.
• Ensure team adherence to project management frameworks (Agile, Waterfall, or hybrid) and drive best practices within the team.
• Partner with other technical leaders to create a shared vision of architecture and establish architectural principles for the organization

ERP Platform Strategy and Architecture:

• Define and implement the overall technical strategy for the IFS ERP platform, ensuring alignment with the company's strategic goals and wider IT strategy.
• Lead the design, development, and optimization of the ERP architecture to meet current and future business requirements.
• Establish a long-term technical roadmap for the ERP system, ensuring it can scale with business growth and adapt to new technologies.
• Ensure cloud solutions are designed for high availability, disaster recovery, and scalability
• Define and governs reference and master data, working in collaboration with Product owners, data owners and stewards in the business and supporting functions
• Proactively collaborate with RES's cyber security team, data officer / legal, regulatory and compliance experts - so that the ERP platform can constantly be kept aligned to RES risks and policies and that those teams can measure and confidence in risk mitigations within the ERP

Integration Management:

• Oversee the integration of associated systems with the IFS ERP system using Boomi middleware, ensuring efficient data flow and process synchronization across all connected systems.
• Ensure design and implementation of custom integrations support seamless interaction between the ERP system and external systems, applications, and data sources.
• Ensure the technical infrastructure is optimized for performance, reliability, and scalability in support of integration needs.

Technical Delivery Oversight:

• Be accountable for the end-to-end technical delivery of the ERP system, ensuring optimal configuration, customization, data migration, and system performance.
• Work closely with value streams to ensure technical deliverables meet business needs, including timely execution of all phases of project delivery.
• Oversee system upgrades and releases
• Ensure the ERP system meets the company's performance, security, and compliance requirements, including adherence to industry regulations and standards (e.g., GDPR).
• Contribute to budgeting, forecasting and optimisation of ERP Costs, including licensing and hosting costs
• Work with value streams to resolve complex or high priority technical faults and incidents, liaising with IFS and other vendor product, support and R&D teams to reach acceptable outcomes.
• Oversee Service-Management and operational processes and standards and work cross-functionally to ensure that these are implemented and operated consistently
• Oversee provisioning and access related activities and requests within a defined security framework
• Partner with value streams to ensure that technical solutions align with product roadmaps and business priorities.
• Support product teams in identifying technical dependencies, managing risks, and ensuring the technical platform enables optimal business process workflows.
• Provide technical leadership and input into product development, ensuring that business goals are supported by the right technical solutions.

Vendor and Stakeholder Management:

• Manage relationships with third-party suppliers, including IFS, Boomi, and other technology providers, ensuring they deliver high-quality services according to contract terms.
• Negotiate service level agreements (SLAs) and hold suppliers accountable for performance.

Platform Reporting and Analytics:

• Own and drives the CoE's data strategy, collaborating with Group IT to ensure alignment to wider organisational data and IT strategy.
• Oversee the development of reporting capabilities within the ERP system to ensure real-time visibility into business performance, process optimization, and decision-making support.
• Ensure integration of business intelligence (BI) and analytics tools to provide actionable insights across functional areas such as finance, operations, and supply chain.
• Leads on data and integration governance, quality control, and information auditing, including working directly with application developers and clients to resolve data conflicts and inappropriate usage.
• Partner with business units to identify and develop custom reporting needs, ensuring data accuracy and usability.

Business Process Support:

• Lead technical efforts to streamline and automate business processes within the ERP system to increase efficiency and reduce operational costs.
• Provide continuous improvement recommendations, working with value streams and business leaders to adapt the ERP system to evolving business needs.

Governance and Controls:

• Establish and maintain governance frameworks for ERP system changes, ensuring all updates follow structured change management processes.
• Define technical standards and best practices for system architecture, integration, and data management to ensure platform consistency and reliability.
• Ensure robust quality assurance and testing procedures are in place for all technical deliverables, including system upgrades and customizations.
• Proactively manage technical and controls risks associated with the ERP platform, including cybersecurity, system failures, data breaches and internal controls.
• Ensure the platform remains compliant with RES' regulations, policies, data and security standards.
• Ensure disaster recovery and business continuity plans meet requirements and are routinely tested, overseeing improvements where necessary.

Team:

• Foster a culture of collaboration, continuous learning, and technical excellence within the team.
• Provide performance management and professional development opportunities for team members, ensuring their skills remain aligned with emerging technologies and company needs.

Knowledge

• Deep understanding of ERP platforms, particularly IFS, including technical architecture, configuration, customization, and deployment methodologies.
• Fundamental knowledge of integration platforms like Boomi.
• Strong knowledge of cloud-based infrastructure, data management, integration, and system architecture relevant to ERP systems.
• In-depth understanding of reporting and analytics tools, including BI integration, to drive data-driven decision-making across business functions.
• Strong experience managing large-scale ERP implementations, with a track record of delivering on time and within budget.
• Experience leading technical change initiatives, ensuring smooth adoption of new systems and processes by end-users.
• Understanding of principles and practices for IT service management, DevOps and Agile

Skills

• Leading and managing technical teams
• Advanced stakeholder management skills with the ability to communicate and interact confidently with senior leadership and regional and functional executive teams
• Proven leadership in managing and directing technical teams, fostering an environment of innovation, accountability, and continuous improvement.
• Ability to define and execute a long-term technical strategy for the ERP platform, aligning with the company's strategic goals and business objectives.
• Advocacy and adoption of IT security principles, regulatory requirements, and best practices related to ERP systems, including data privacy (GDPR) and compliance.
• Familiarity with both Agile and Waterfall project management frameworks, with the ability to apply the appropriate methodology based on project scope.
• Proven experience working collaboratively with product leaders and business stakeholders to align technical solutions with product and business strategies.
• Skilled in managing relationships with external vendors and partners, negotiating contracts, and ensuring high performance from third-party service providers.
• Expertise in identifying, mitigating, and managing technical risks across ERP implementations, including compliance and cybersecurity risks.
• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders and align cross-functional teams around common goals.

Experience

• Having undertaken IT leadership or architecture roles, with a focus on enterprise systems and large-scale technical project delivery.Experience working in a product team setting, ensuring technical platforms align with business goals.
• Experience in the renewable energy sector or similar industry.

Qualifications

• Undergraduate degree in Computer Science, Information Systems, Statistics, Mathematics, Economics, or related field
• Relevant Professional Certifications

At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.