Project/Product Manager Hybrid (FTC)

Pole Star EAM Limited; London; On-site; GBP 80,000 - 110,000

Job description

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Who are we:

Pole Star is a leading Enterprise Asset Management Software and Inspection company helping our clients manage their assets using software built by our amazing development team. We are proud of our company values and can honestly say we have an amazing team and want you to join us.

If you want to be part of something that is going to be big, where you will be really valued and where your opinion counts, then Pole Star is the company for you. We're on the hunt for top talent to join us on our exciting journey of growth and expansion. You'll be working as part of a successful team and will have the opportunity of career progression.

Our Values:

• People 1st: We believe that our employees are our greatest asset. We foster a supportive and inclusive environment where everyone can thrive and contribute their best.
• Customer Obsession: Our customers are at the heart of everything we do. We strive to exceed their expectations through innovative solutions and exceptional service.
• Disruptive Innovation: We embrace change and encourage creativity. We are not afraid to challenge the status quo and pursue bold ideas that drive progress.
• Integrity: We conduct our business with the highest levels of honesty and transparency.
• Excellence: We aim for excellence in all our endeavours. We set high standards and continuously improve.
• Have Fun: We believe that balancing hard work and fun is key to success.

The Role:

As the Head of Engineering at Pole Star, you will be the most senior accountable leader in technology, engineering, and security within the organisation. You will own the technical vision and play a pivotal role in shaping and driving our technical strategy. Reporting directly to the CEO and Founder, you will provide technical direction to our engineering team, ensuring the successful delivery of customer needs through strong collaboration.

The core technology at Pole Star is a Java/Tomcat/MySQL-based application that has evolved over the last 10 years and is currently deployed on AWS. The system includes bespoke client-specific components, which are a key part of the value we provide to our customers.

Most of the current team (of 8) have grown with the company and software. As their leader, you will empower our team to be their best and continue the evolution of our platform. You will foster a culture where team members love working here and are motivated to contribute their best.

With a product-centric mindset, you'll ensure we remain user-focused and well-positioned to deliver exceptional customer value. In addition to delivering high-quality software solutions, you will be responsible for managing and executing strategic objectives that align with the company's mission and goals.

Key Responsibilities:

1. Technical Leadership & Vision:
   • Define and own the technical vision, ensuring alignment with the company's strategic objectives.
   • Shape, influence, and lead the direction of product development.
2. Strategic Planning & Execution:
   • Contribute to the strategic planning process as a member of the Senior Leadership Team.
   • Develop and implement strategies to achieve technical and business goals.
   • Oversee the delivery of high-quality, scalable, and secure software solutions.
3. Team Development & Mentorship:
   • Provide technical direction, leadership, and mentorship to the engineering team.
   • Foster a culture of continuous learning and professional growth.
4. Technical Accountability:
   • Accountability for the delivery of customer systems needs and requirements.
   • Maintain a strong focus on security, scalability, and performance in all technical endeavours.
   • Implement best practices for software development, testing, and deployment.
5. Collaboration & Communication:
   • Collaborate with cross-functional teams, including Product Management, Sales, and Customer Success.
   • Communicate technical concepts and strategies effectively to non-technical stakeholders.
6. Innovation & Evolution:
   • Stay abreast of emerging technologies and industry trends to drive innovation.
   • Manage and deliver strategic objectives, ensuring continuous improvement of our technical capabilities.

Essentials we are looking for:

• Significant experience working in a similar software environment, leading teams both strategically and operationally.
• Deep understanding of software development, architecture, and engineering best practices in a cloud environment.
• Proven ability to build strong relationships with stakeholders across all levels of the organisation.
• Ability to define and communicate a clear technical vision aligned with business goals.
• Excellent verbal and written communication skills.
• Experience in managing complex projects, ensuring timely and successful delivery.
• Flexibility to adapt to changing business needs and evolving technology landscapes.
• Technical background focused on developing cloud-based solutions, preferably with Java and AWS.
• Strong understanding of security principles to ensure data integrity and confidentiality.

Stuff we'd love, but isn't essential...

• Understanding of Enterprise Asset Management software.
• Experience presenting to a client base.
• Experience leading cross-functional teams.

We're moving to a hybrid model that will require you to be in the office in central London once a week - additional travel to meet with clients will also be required.

Why Join us...

• Be part of a dynamic team that values innovation, collaboration, and personal growth.
• Enjoy a supportive work environment with opportunities for professional development.
• Contribute to meaningful projects that enhance safety and efficiency in critical sectors.
• Participate in a culture that prioritises work-life balance and fun.

Benefits:

• 25 Days Holiday (plus Christmas shutdown)
• Benefits Package and Pension
• Hybrid Working (currently remote first moving to hybrid working - London Based)
• Flexible working hours
• Home Office Equipment (Desk, Chair, Laptop, Mobile devices as required)