Head of Digital, Data, & Technology Enablement

About The Team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

At Mind, our Digital, Data, and Technology (DDaT) function is a strategic enabler, harnessing digital, data, and technology capabilities to build a secure, agile, and innovative organisation that drives sustainable success.

We have adopted a Hub and Spoke model, where the DDaT team serves as the central hub, providing expertise, governance, and strategic direction, while working in close partnership with teams across the organisation to embed digital, data, and technology best practices.

Our DDaT Strategy Is Built Around Four Key Pillars

1. Maximising Our Digital, Data & Technology as an Asset – Ensuring we make the most of our technology investments, data capabilities, and digital platforms to deliver impact.
2. Creating a Digitally-enabled and Insight-driven Culture – Empowering our people to confidently use digital tools and data to make informed decisions and drive innovation.
3. Modernising Our Ways of Working – Enhancing collaboration, efficiency, and agility through modern technology, robust governance, and streamlined processes.
4. Using Digital, Data & Technology for Good – Aligning our digital and data practices with our values, ensuring ethical and responsible use of technology to support our mission.

Through our work, we are embedding digital, data, and technology at the heart of Mind, enabling us to respond to emerging needs, enhance our impact, and create a more connected and insight-driven organisation.

Key duties and responsibilities

The Post Holder Will

As Head of DDaT Enablement, you will be responsible for the design, implementation, and ongoing leadership of the Digital, Data, and Technology (DDaT) Enablement Framework, ensuring that the organisation fully leverages digital, data, and technology to achieve its strategic goals. This framework will serve as the foundation for driving digital transformation, fostering innovation, and embedding digital capabilities across the organisation.

• Lead the development and implementation of the DDaT Enablement Framework, ensuring that it effectively supports the organisation's digital transformation and aligns with strategic objectives.
• Create and maintain a DDaT roadmap outlining future digital, data, and technology investments, ensuring they meet the evolving needs of the organisation and leverage emerging opportunities.
• Drive the delivery of digital, data, and technology projects within the DDaT Enablement Framework, ensuring projects are delivered on time, within scope, and aligned with business goals.
• Partner with the People & Culture and Talent Development teams to assess digital skills gaps, design and implement training programmes, and foster a culture of continuous learning and innovation.
• Lead efforts to upskill teams across the organisation, equipping them with the necessary skills, knowledge, and behaviours to thrive in a rapidly evolving digital landscape.
• Embed service design and user experience (UX) principles into digital transformation projects, ensuring that technology solutions are designed with the end-user in mind to improve operational effectiveness and drive impactful change.
• Promote agile methodologies and iterative delivery models across the organisation to enable continuous improvement and innovation, ensuring processes, tools, and technologies remain relevant and effective.
• Lead a team of DDaT specialists, ensuring the effective deployment of resources across projects, and providing support and escalation where necessary.
• Foster a collaborative working environment, ensuring the DDaT team works towards shared goals, contributing to the success of the DDaT Enablement Framework and overall organisational objectives.
• Track the performance and impact of DDaT initiatives using data analytics and key performance indicators (KPIs), reporting regularly to the DDaT Strategy Group and making informed recommendations for improvement.
• Lead change management efforts to ensure that DDaT initiatives are adopted across the organisation, engaging with key stakeholders to foster a cultural shift towards digital-first thinking.
• Build and maintain strong relationships with key stakeholders, ensuring clear communication, collaboration, and shared ownership of DDaT goals and objectives.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.