Head of Design and Digital Strategy, Vice President

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job description

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Head of Design and Digital Strategy, Vice President, London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b7e0b2d9ac97

Job Views:

4

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

As the global head of our digital and design team, you will lead a team of designers and developers to implement digital solutions on our owned brand channels. You will oversee a center of excellence team while partnering closely with our client marketing leads, product teams, executives, and stakeholders across the Commercial & Investment Bank to deliver digital experiences and landing pages and execute on a variety of client touchpoints to drive our global marketing campaigns. In serving as a steward for our brand, you will also deliver on innovative creative and ensure consistency across all platforms.

As the Head of Design and Digital Strategy on the Commercial and Investment Banking team, you will lead the creation, implementation, and evaluation of digital and content strategies for clients across the CIB’s lines of business. This role will be instrumental in helping drive the business forward by leading the development of creative and digital solutions to meet internal and external client needs.

Job Responsibilities

• Lead a team of digital designers and developers
• Oversee highly visible digital campaigns that leverage responsive designs, SEO, and analytics with broad stakeholder groups across regions and lines of business
• Responsible for project intake and execution; ensure team projects stay on track and meet business timelines; track and ensure the completion of program tasks and milestones; provide regular updates to manager and stakeholders
• Work closely with the CIB and Corporate Analytics team to identify campaign metrics and critical success factors at program inception and ensure delivery
• Manage key client and partner relationships across creative teams, social media, Technology, Risk and Controls, and Communications
• Maintain a robust risk and controls environment; ensure all documentation is adhered to for audit tracking purposes

Required Qualifications, Capabilities, and Skills:

• 8+ years of digital marketing experience and 5+ years project management experience, overseeing marketing/digital marketing projects from concept to launch
• Successful track record of helping develop, present, and execute strategic digital campaigns
• Deep understanding of marketing and branding with a focus on content marketing and digital and mobile experience
• Strong orientation to client service, with excellent communications, relationship building, and client management skills coupled with exceptional time management and project management
• Process-driven, possessing a mindset of continuous improvement to boost operational effectiveness
• Expertise in the social, e-commerce, mobile, SEO, email, and broad digital landscape
• Ability to provide clear creative conceptual direction and to motivate and inspire direct team, product marketers, and business partners
• Demonstrated knowledge of traditional and digital media; commitment to continuously grow skills within the online and emerging media space

Preferred Qualifications, Capabilities, and Skills:

• 5+ years managing direct reports and project teams
• Strong project management and organizational skills
• Experience with Adobe product suite (AEM, Workfront) is a plus
• Hands-on experience with content management systems and analytics dashboards
• Proficient with the Microsoft Office suite of applications (Word, Excel, PowerPoint)
• Agency experience preferred
• Detail-oriented and highly organized with the ability to manage multiple project deadlines simultaneously and flexibility to prioritize and reprioritize projects based on evolving business needs
• Strong affinity for technology solutions and ability to learn new technologies quickly