Head of Content Development

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Head of Content Development

Chiswick, London – Hybrid.

About the role

As the Head of Content Development, you will lead a team of content development, editorial and project/programme management experts to drive the quality and delivery of content in line with editorial guidelines which support BSI’s Royal Charter and its position as the UK National Standards Body.

This is an exciting opportunity to support Knowledge Services, one of the fastest growing business streams within BSI and provide focused delivery on a wide range of high value, high impact projects and programmes for Government and Industry (transport, built environment, energy, sustainability, digital etc.). You will collaborate closely with key business units and stakeholders to deliver standards and supporting content, allowing the division to meet its purpose led and commercial goals.

The role will also work with digital and operations teams across BSI to prepare Content Development for SMART digital standards whilst driving operational efficiencies across all aspects of content delivery.

Responsibilities:

1. Develop and manage an editorial, project and programme management centre of excellence, in line with best practice.
2. Provide operational guidance and support to Content Development and Senior Programme Managers to embed editorial governance policies and the standardization process throughout project lifecycles and across all standards deliverables.
3. Contribute to the Knowledge Services commercial development strategy, by working closely with Senior Leadership.
4. Collaborate with Group PMO to leverage project management methodologies and ensure good project structure and engagement is upheld.
5. Partner with Finance to report on project revenue milestones achieved and ensure project timelines are kept and adhere to budget.
6. Ensure a scalable and robust resourcing model is maintained to accommodate the project-based workload within the Content Development team.
7. Collaborate with Product, Digital and Operation functions to prepare for digital standards and identify efficiency and automation opportunities within workflows by leveraging digital publishing capabilities.
8. Develop and manage KPI’s which demonstrate success, value-add and impact, in a clear, data-driven way.
9. Take ownership of the P&L responsibility for the Content Development team.

To be successful in the role, you will have:

1. Proven experience managing and driving culture in a large team.
2. Previous experience running a function in an editorial, digital publishing environment.
3. Demonstrable revenue delivery/responsibility in previous roles (circa £5mill+).
4. Strong commercial mindset and ability to make data driven decisions.
5. Exceptional understanding of technical based content creation.
6. Strong stakeholder management experience to senior executive level.

The following would be beneficial:

1. Experience in a global organisation.
2. Previous interaction at European or International level with Standards Development Organisations or National Standards Bodies.
3. Understanding of standards consensus building processes.
4. Knowledge of intellectual property rights.

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 27 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

We’re building an organisation that meets the challenges of tomorrow. Want to grow with us?

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.

Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.

We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.

We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.

D&I Policy

The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.

If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.

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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.