Head of Compliance and Risk Management

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The role will report directly to the Chief Legal Officer and be the global business lead for all matters relating to risk, compliance, insurance and business ethics. You will be the global primary advisor to the business and support the Chief Legal Officer with running and managing the Risk Management Committee, Governance & Compliance Committee and ensuring internal frameworks, models and policies are rolled out and embedded. You will also be responsible for the global Charlotte Tilbury insurance portfolio liaising regularly with global brokers and underwriters and managing insurance notifications and claims. You will all support with day-to-day queries relating to the above matters.

You will work regularly with key stakeholders across the globe to deliver the businesses compliance model, which will include regular engagement with the Compliance Team at Puig SL.

The Head of Compliance & Risk Management will be expected to foster and sustain effective and collaborative relationships as a business partner to key stakeholders across the globe and in all offices. You will be a key partner to senior stakeholders to ensure global compliance.

You will need to be a self-starter with the ability to work independently and at pace, demonstrating a commercial and practical approach in dealing with a variety of issues across multiple geographical locations and legal systems. Personable, approachable and with excellent communication skills, you must be a team player who can build successful relationships with colleagues and challenge and influence across all levels within the business.

Who you will work with

You will report into the Chief Legal Officer.

Responsibilities

Risk

1. Own and manage the global risk register. Chair the quarterly Risk Management Committee’s (supported by the Chief Legal Officer) and suggest risk mitigation actions and strategies and management of such risks.
2. Proactively identify opportunities to improve overall risk monitoring, mitigation and management.
3. Act as a strategic business partner to the Global Leadership Team and culture an ethos of engagement and empowerment with risk management.

Compliance

1. Be responsible for and Chair the Charlotte Tilbury Governance & Compliance Committee, ensuring the successful launch and embedding of the group’s global compliance model, including working with Archer.
2. Shaping the vision and direction for the compliance model and proactively identify opportunities to improve overall compliance performance.
3. Support the business teams with new market launches and supporting integration of the compliance and risk program in new territories and new market / Head Office launches.
4. Provide training to the business on the areas of responsibility and compliance, as needed including presenting to new joiners to embed a culture of compliance from day one.
5. Support the business in the creation and maintenance of global policies and procedures to ensure compliance with laws, regulations and industry codes.

Ethics

1. Promote and manage including any reports / disclosures of the group’s Reporting Channel and Protect the Magic / Speak Up culture.
2. Manage and maintain the businesses conflicts of interest register and annual renewal of disclosures.
3. Ensure global compliance with the group’s Ethical Code.

Insurance

1. Maintain and manage the group’s global insurance programme. Building a day-to-day working relationship with the group’s global insurance brokers to handle insurance queries and claims.
2. Pro-actively handle the group’s annual insurance renewal.
3. Support the business in managing risk by working with underwriters to embed risk mitigation strategies.

Working at Charlotte Tilbury Beauty

1. Hybrid: Head Office Central London (3 days a week office based, 2 days per week work from home)
2. Charlotte Tilbury Beauty is a dynamic and fun place to work. As a result, the business drivers can change regularly and you will be expected to work at a demanding and efficient pace.
3. Whilst the Headquarters for Charlotte Tilbury Beauty are based in London, you would work daily with Charlotte Tilbury teams across the globe in New York, Hong Kong, Singapore, South Korea, Mexico and Shanghai and liaise regularly with Puig SL, in Spain.

About you

1. Solid track record of working in / leading a compliance, internal control and/or risk / governance department.
2. Prior experience in retail or FMCG / large corporate.
3. Leading a compliance or risk management function and accountability in leading the department.
4. Highly effective communicator at all levels. Excellent communication skills both written and oral, ability to communicate with global business partners in different time zones and with countries where English is often not the first language.
5. Capability to adapt to changing priorities inline with business and organisational needs.
6. High levels of professional resilience and flexibility and an ability to self-start and maintain momentum on multiple projects, across multiple jurisdictions and workstreams.
7. Proactive problem solver that leads by example and models behaviours that are consistent with company values.
8. Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures and business practices to achieve complex results.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

1. Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
2. We’re a hybrid model with flexibility, allowing you to work how best suits you.
3. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
4. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
5. Financial security and planning with our pension and life assurance for all.
6. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
7. Bring your furry friend to work with you on our allocated dog friendly days and spaces.
8. And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!