Head of Commercial Optimisation (Non-Aero)

Head of Commercial Optimisation (Non-Aero)

About London Southend Airport

Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.

As one of the key employers for Southend City, we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.

Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before.

About the Role

As Head of Commercial Optimisation, I am directly accountable for the non-aero revenue streams across the airport, including the Rail station, Car park, Taxis, and Food & Beverage and Retail outlets. My goal is to improve EBITDA across the Non-Aero functions. I support with non-aero future planning and phased development, covering everything from capacity and demand to product, category management, and revenue protection.

• I will work with the Commercial Finance Analysts to analyse performance data, using these findings to drive meaningful insights on improvements to the services that can be implemented to increase EBITDA.
• I will support with budget preparation, providing insights on performance assumptions.
• I will be responsible for implementing pricing elasticity across the non-aero revenue streams.
• I will monitor performance across all non-aero areas, identifying risk and opportunity.
• I will regularly conduct market research, ensuring that the products and services offered align with optimal EBITDA goals.
• I will be responsible for managing existing contracts and will provide support to the future growth of concession bid process through competitive contract negotiations.

Skills, Knowledge and Expertise

There are just a handful of skills you need in order to undertake this role. If you can answer yes to all of the below requirements, you have the required skills:

• Proven work experience in a high-volume, fast-paced commercial operation, optimising revenue and handling procurement.
• Strong analytical skills with a record of driving revenue growth and profitability.
• Proficient in financial modelling, procurement tools, market benchmarking, and digital integration platforms.
• Experience with API integrated platform use & optimisation in a commercial environment.
• Degree level qualification in Business, Finance or a related field is desirable.

If you require any reasonable adjustments regarding these points, please talk to us during the interview process.

Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind!

• Apprenticeships – we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work.
• Medicash - London Southend Airport funds cover for all airport colleagues, giving access to virtual GP & Physio appointments, the Skin Vision app, and several retail discounts.
• Access to a Wellbeing app containing amazing features such as a mood tracker, live chat or telephone counselling service.
• Employee Assistance Programme to confidentially support colleagues with health and legal related issues.
• ‘My Gym Discounts’ providing up to 25% off memberships with over 3,800 gyms throughout the UK.
• Mental Health First Aiders - We have qualified mental health first aiders working full-time at London Southend Airport to provide support.
• Cycle to Work Scheme offering savings on bikes and accessories.
• World Duty Free Discount.

Sound good? Hit that apply button, we can’t wait to hear from you!

The pay range for this role is: 1 - 60,000 GBP per year (London Southend Airport)