Head of Catering - Healthcare

Sodexo Health and Care are seeking an experienced Head of Catering to join our dynamic team at the Wythenshawe Hospital.

You will be responsible for overseeing the provision of patient food services, hospital restaurants, and food retail outlets throughout the hospital. You will ensure the quality and delivery of food services meets the expectations of patients and clients as well as working closely with the Finance team to deliver budgeted profit and turnover for the services and accounts.

Exceptional service delivery is our prime objective so a key aspect of this role will be to build and maintain strong working relationships with the client and their operational teams throughout the trust to ensure we fully understand and manage their needs and expectations. Emphasis will be based on food delivery and quality of patient catering at ward level.

What you'll do:

1. Financial Performance: Work with the Finance team to meet budgeted profit and turnover targets for services and accounts.
2. Team Compliance: Ensure your team follows all Company and Trust policies and procedures, and address any non-compliance issues proactively.
3. Client Satisfaction: Achieve high levels of client and service user satisfaction, regularly monitoring this through client reviews and customer surveys.
4. Staff Management: Recruit, manage, and develop your direct reports, focusing on health & safety, shared goals, and performance reviews.
5. Effective Communication: Ensure clear and effective two-way communication within your team, including regular briefings and sharing Company and Trust objectives.
6. Health & Safety Standards: Maintain high health and safety standards across all hospital operations, including for agency staff and new employees.
7. Strategic Contribution: Participate in strategic discussions with the senior site management team, sharing ideas to improve site performance and implementing agreed policies and procedures.

What you bring:

1. Strong operational background in the support services, facilities management, leisure, retail sectors (or related), ideally with exposure to the healthcare market.
2. An experienced leader and developer of teams, who is effective directing others.
3. Experience in a hospital environment.
4. Knowledge of food hygiene issues.
5. The ideal candidate will have relevant soft services experience, contract catering preferred.
6. Strong understanding of Microsoft Excel and general IT systems.
7. Willingness to get involved and offer a flexible approach to working.

What we offer:

£highly competitive + excellent benefits.

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

Ready to be part of something greater? Apply today!

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.