Head of Category - Growth and Emerging Clients

Head of Category - Growth and Emerging Clients

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a talented and experienced Media Sales Manager (Head of Category) who will be responsible for leading a team of ~6 Media Sales individuals and is accountable for ~200 client relationships. We are seeking an individual who is passionate about building and working in a commercially driven, fast paced and dynamic team and is excited to drive growth through a media sales strategy which identifies the role SMEs can play in using Tesco Media advertising solutions to differentiate their brand in Tesco.

Focused on selling to our SME's and accountable for team people management, you will be responsible for our total commercial performance across a designated set of categories and with direct accountability for sales to key clients.

You will manage a team who directly sell online and offline retailer media solutions to a wide variety of advertisers. Your team will be accountable for meeting and exceeding targets through offering retailer media solutions across desktop, mobile, programmatic, CRM & stores to leading CPGs.

To deliver quality work that meets the client's needs and addresses their business problems, driving revenue and long-term sustainable commercial growth.

To play a leading and inspiring role within the wider media business and regularly be involved with driving self-serve adoption for new clients, as well as driving growth for the top tier clients within your book of business, approaching these with both a customer first and commercial mindset.

Key Responsibilities:

• Own accountability for the management of your team's sales pipeline & forecast to ensure ambitious quarterly and annual revenue targets are hit or exceeded.
• Own accountability for top 50 clients in your book of business, working with your team on the delivery of end-to-end media sales, driving best-in-class ways of working with the client, identifying where self-serve v managed service is appropriate.
• Lead your team with a motivational and inspirational attitude; own responsibility for day to day management of your team, accountable for performance, development and professional satisfaction.
• Manage risk effectively, provide visible and consistent leadership on our Values and Code of Business Conduct and act where you see issues.
• Protect our team by ensuring they have the skills and all training needed.
• Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself & your team to the highest standards.
• Pitch confidently, presenting proposals/business cases to clients at a senior level with your team.
• Drive adoption of self-serve and digital first solutions.

We are looking for:

• Someone who has a proven track record of managing large and complex client portfolios and is passionate about working in Retail Media with the UKs largest retailer.
• Passionate about and able to build high growth commercial strategies and deliver stretching financial targets, should have strong commercial acumen and ability to manage budgets and forecast.
• Experience of building and leading a high performing, engaged and fun team who live the dunnhumby values.
• Strong stakeholder management skills - a team player with an ability to build trusted internal and external relationships.
• Experience working with retailers and/or brands.

What we expect from you:

• Passion for Retail Media and Tesco Media & Insights platform products and services.
• Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual sales targets.
• Strong experience of team management.
• Demonstrated ability to lead and own client relationships.
• A breadth of sales experience within retail, media sales and / or agency environments.
• Results-driven, self-motivated and highly goal-oriented in order exceed targets.
• Confident communicator and presenter, comfortable in fast-paced environments.
• A consultative style with the ability to understand clients' business needs and position solutions in a timely and personalised way.
• Extensive knowledge of brand, performance & digital marketing ecosystems and performance metrics.
• A team player with the ability to collaborate with internal departments and teams.

What you can expect from us:

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs.

Our approach to Flexible Working:

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.