Head of Category

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first.

Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We're here to help brands Shape What Britain Buys.

We’re looking for a talented and experienced media leader - Head of Category - who will be responsible for leading a team of Senior Client Partners across some of the biggest CPG brands and our most strategic clients.

Focused on the Impulse category, you will be accountable for the total commercial performance across a designated set of clients, overseeing quality work that meets the needs of our clients and engaging with multiple stakeholders from CPGs, ATL media agencies and Tesco commercial and customer marketing teams.

You will manage a team to deliver joint business plan (JBP) progress, annual growth and navigating matrixed organisations. Your team will be accountable for meeting and exceeding targets through offering retailer media solutions across desktop, mobile, programmatic, CRM & stores to leading CPGs.

What you’ll be working on

• Management of your team’s sales pipeline and forecast to ensure ambitious quarterly and annual revenue targets are exceeded.
• Own accountability for total client growth within your team. Driving best-in-class ways of working.

Team Management:

• Lead your team with a motivational and inspirational attitude, own responsibility for day-to-day management of your team, accountable for performance, development and professional satisfaction.
• Protect your team by ensuring they have the skills, and all training needed.

Relationship Building:

• Building and strengthening relationships with senior marketing executives, key decision makers relevant to the client book of business.

Vision Setting and Advocacy:

• Acting as a thought leader for retail media and to drive adoption of self-serve and digital first solutions.
• Manage and communicate risk effectively, provide visible and consistent leadership on our Values and Code of Business Conduct and act where you see issues.
• Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself & your team to the highest standards.

What we expect from you

• Successful sales experience within retail, media sales and / or agency environments.
• Proven track record of building high growth commercial strategies and deliver stretching financial targets, will have strong commercial acumen and ability to manage budgets and forecast appropriately.
• Strong experience of team management, building and leading a high performing and engaged team.
• Strong stakeholder management skills – a team player with an ability to build trusted internal and external relationships.
• Extensive knowledge of brand, performance & digital marketing ecosystems and performance metrics.
• Experience working with retailers and/or brands and relationships at the senior level or C-suite.
• Excellent written, verbal and interpersonal communication skills.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

Apply for this job

* indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Will you require sponsorship now or in the future to be able to work in the country the role will be located? * Select...

I confirm that all information I have provided in this application is true and accurate' * Select...

Have you worked at dunnhumby before? * Select...