Head of Cash & Liquidity Management Operations

TN United Kingdom; London; On-site; GBP 150,000 - 200,000

Job description

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Head of Cash & Liquidity Management Operations, London

Client:

Northern Trust Corporation

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

99d9e4523c2d

Job Views:

93

Posted:

11.03.2025

Expiry Date:

25.04.2025

Job Description:

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role / Department

This is a senior Operations leadership role within our Global Payments & Cash Management Operations (PCMO) group. PCMO forms part of the Asset Servicing COO organisation. The role reports to the Global Head of Cash Services.

PCMO comprises (i) Payment Operations (ii) Cash & Liquidity Management Operations (iii) Payment Scheme Operations and (iv) Capability & Industry.

The Cash & Liquidity Management Operations group comprises approximately 150 Partners located across our London, Chicago, Guernsey, Bangalore, Pune and Melbourne offices. The group delivers core cash & liquidity management operations & treasury trade support services to include interest claims management.

PCMO has embarked on a transformational journey to renovate how we deliver our core payments, cash & liquidity management services. Over the next 2 years & beyond, the role will work in close partnership with leaders across Cash Services, Treasury, Credit, Business and Technology to:

• drive our transformation;
• enhance workflow;
• optimize operational processes;
• drive operational resiliency;
• strengthen our control environment;
• unlock productivity opportunities.

Job Summary

• Job focus is on managing others and applying operational or strategic management skills.
• Management responsibilities and decisions likely include hiring, performance reviews, pay decisions, and development.
• Achieves goals mostly through the work of others. Provides leadership and direction through senior managers.
• Is accountable for the performance and results of a major part of the organization.
• Develops and executes strategy to achieve key business objectives.
• Decisions are guided by company and functional strategy and objectives.
• Responsible for collaborating with Global Services senior leaders to develop strategic and financial objectives.
• Responsible for assessing opportunities to streamline processes and implement change via system enhancements and/or automation, as appropriate.
• Proactively build relationships and partner with capability teams to uncover opportunities and develop strategies to improve service.
• Conduct the performance management process, identify training and development needs, and establish performance standards.

Major Duties

• Evaluates key business challenges; directs the development of new or innovative solutions.
• Guided by Northern Trust and/or organization functional strategy, impacts results of the company.
• Define the function and necessary production organization to carry out business objectives.
• Proactively research and coordinate enhancements and transformation.
• Support Business in providing thought leadership to benefit NT.
• Partner with the Head of GS and Service RM’s to improve the function.
• Responsible for maintaining quality service with future considerations.
• Ensure changes match industry trends and client expectations.
• Effectively manage financial health of the practice and remain in budget.
• Advocate for cost-effective strategies that meet client needs.
• Identify opportunities for continuous efficiencies, scale, and value.
• Organize the functional work from a process and locational regulatory standpoint.
• Responsible for control and risk management.
• Provide input to Talent Decisions as related to upskilling the function.
• Effectively manage change and transformation objectives.
• Point of contact for issues specific to functions under management.
• Coordinate operational response to complex issues.
• Accountable for delivering quality solutions with an eye to the future of expense management and client service delivery.
• Collaborate with other Practice Execs and capabilities to deliver an overall seamless operational offering.
• Coordinate response between operational teams.
• Liaise between BU stakeholders and Global Services operational leaders on recurring issues.

Knowledge/Experience

• Senior leadership experience within cash management, liquidity management & payment operations.
• First-hand experience of re-imagining operational delivery & delivering change.
• A change agent & champion of constant process improvement.
• Data driven – uses data to measure performance, manage risk and prioritise.
• Strong senior stakeholder management skills and an effective communicator.
• Ability to break complex issues down into understandable problem statements.
• Applies in-depth knowledge of own organization function or major operational segment.
• Shapes the opinions of, and negotiates with, other senior leaders.
• Requires deep knowledge of Global Services functions, technology, and processes.
• Requires strong leadership and forethought to lead the function globally.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.