Head Housekeeper

Contract:Full Time

Salary:£12.50 Per Hour

Shift Type:Days

Contracted hours:

A purpose-built, luxury care home positioned within the quiet residential area of Letchworth Garden City. We provide Residential, Nursing, Respite and Dementia care for 50-residents.

We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.

Key Responsibilities:

• Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly.
• Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
• Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
• Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
• Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards.
• Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
• Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment.
• Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
• Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
• Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating close to 80 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!

Benefits

• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)
• Contracted to 40 hours per week