Hazardous Waste Customer Coordinator.

Veolia; Wolverhampton; On-site; GBP 20,000 - 30,000; Full time

Job description

Ready to find the right role for you?

Salary: Competitive plus Veolia benefits
Hours: 40 hours per week
Location: 1 Station Road, Four Ashes, Wolverhampton, West Midlands, WV10 7DG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As a Hazardous Waste Customer Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave plus bank holidays
• Access to our company pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Process customer enquiries and bookings for hazardous waste disposal services
• Handle internal and external customer queries while ensuring compliance with Health & Safety policies
• Provide accurate quotations and information to customers in a timely manner
• Complete work within agreed team targets, from initial query to collection scheduling
• Process legislative paperwork and ensure compliance with waste management regulations
• Book transport, input waste details, and order labels while liaising with external sales team
• Enter and maintain accurate data in the Salesforce system
• Ensure service delivery is cost-effective while adhering to all Veolia policies and procedures

What we're looking for:

• Previous customer service experience
• Computer literate
• Exceptional communication and organisation skills
• Previous waste industry experience
• Knowledge of Salesforce systems

What's next?
Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.