Hate Crime Advocate

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Sector: Legal
Contract Type: Permanent
Hours: Full Time

We are thrilled to offer a rewarding opportunity for a Hate Crime Advocate to join the Specialist Services team in Kent.

Do you have a drive to make a difference every day, advocate for and contribute to change and improvement for those who have been a victim of a Hate Crime?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you!

County/Borough: Kent
Office location: Compass House, Tufton Street, Ashford, Kent, TN23 1BT
Full time/Part time: Full time
Hours per week: 37.5
Work schedule: Monday - Friday 9am -5pm
Basic Salary: £26,010 per annum
Contract type: Permanent
DBS required? Enhanced
Police vetting required? Yes
Closing Date: 16/04/2025
Ref No: 6054

What we offer:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:
This role is based in Compass House, Ashford but support will be provided across Kent and Medway.

As a Hate Crime Advocate you will be:

• Managing a busy caseload of self-referrals and referred service users, delivering excellent services which support the commissioners and their service goals to victims.
• Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Working alongside the Volunteer and Community Manager to raise awareness of Hate Crime and the service we provide.

You will need:

• The skills to conduct risk assessments, safety planning, assessment of needs and individual support planning.
• Demonstrable experience of working in a similar setting or position.
• An ability to work independently and prioritise a busy workload is essential.
• Good interpersonal skills to work alongside the Volunteer and Community Manager to raise the profile of Hate Crime within Victim Support, including presentations to external agencies.

Please see attached Job Description and Person Specification for further details.

We acknowledge that people are experts by experience; however, working with us means you have to be comfortable talking about people's experiences of hate crime, domestic abuse, and sexual violence amongst other issues. Please take a moment to check if you feel able to manage any of your own experiences of these crime types and provide the support our clients need.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosure Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia, or a medical condition that may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Company

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime.