Hard Services Technical Manager

Our client is looking for an experienced Hard Services Technical Manager.

Qualifications

Essential:

1. Relevant certification in Facilities Management Engineering or occupational health and safety (NEBOSH, IOSH, or equivalent)

Knowledge & Experience

Essential:

1. Experience of working within a hard services environment, including mechanical, electrical, fabric and minor works.
2. Knowledge of building maintenance practices, standards, and regulations.
3. A strong understanding of health and safety regulations and procedures.
4. Knowledge of contracts and performance management.
5. Experience in managing hard services contracts and ensuring compliance with contract requirements.

Responsibilities

To be responsible for overseeing and monitoring the operational elements of the Hard Services contracts to ensure full compliance with the contract requirements and that the service delivery aspects are delivered by the Service Provider(s) in an effective, efficient, cost-effective manner coordinated with stakeholders, business users and customers.

1. Act as the technical point of contact for Service Providers to resolve escalated issues and complaints, provide technical advice and ensure Service Providers take corrective actions.
2. Support the planning, delivery and coordination of the Council’s reactive technical maintenance delivery for buildings, to contribute to the development and implementation of effective property management strategies.
3. Ensure services are delivered safely through monitoring, reviewing competencies, and implementing safe work processes, to maintain a safe working environment and comply with health and safety regulations.
4. Conduct regular audits of buildings and processes, to identify and rectify issues with service delivery by Service Providers.
5. Provide regular service reporting to relevant stakeholders, to keep them informed about service performance and identify areas for improvement.
6. Liaise with other areas of the Council to ensure policy compliance to effectively implement Council governance.
7. Develop and implement contractor performance and procurement strategies to enhance supplier performance and deliver effective procurement processes.
8. Oversee and monitor Service Providers to ensure effective service delivery, to deliver high-quality services that meet contractual requirements and provide value for money.
9. Provide strong technical leadership to ensure successful delivery of operations and support the development and implementation of the facilities strategy.
10. Develop policies and procedures for Operational Property and Facilities Management to ensure compliance with relevant requirements for Hard FM services.
11. Review and monitor asset register, maintenance programmes, risk assessments and critical spares lists to maintain accurate records and plan for effective maintenance and operation.
12. Oversee the planning, coordination and delivery of disruptive works and reactive repairs, to ensure timely and effective delivery of these activities and effective communication with stakeholders.

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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