Happiness Manager

Wiser; London; On-site; GBP 25,000 - 35,000; Full time

Job description

WE ARE WISER

Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work.

We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally.

Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart.

We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser.

To find out more about Wiser and our culture, take a look at our website wearewiser.com.

ROLE

At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where our Happiness Team comes in.

You’ll have an all-encompassing role that directly links with some of our greatest assets - our people, our culture and our office. A big responsibility, but a pretty mega one… don’t you think?

You’ll rule the roost when it comes to keeping our HQ tip-top and will own all aspects of the office management, from managing our cleaning team to maintaining our delish daily breakfasts. From new joiner days where you’ll be prepping their welcome boxes, through to client roundtables where you’ll be preparing or delivering their lunches - the magic is in the detail.

This will be a full-time, office-based role, Monday - Friday, 7:30 - 4:30pm and you’ll report into our Happiness Lead on a daily basis. There may be times where you’ll need to work later to help with an event or meeting but if you can flex, so can we.

WHAT WILL YOU SPEND YOUR TIME DOING

• Our office is beautiful and we need someone to go through an everyday checklist from top to bottom, making sure the cables are in the right shape, making sure meeting rooms are prepped for the next, neat desks and stocked snacks.

• Responding to requests from people across Wiser, whether they need help with booking a client meeting or organising a client lunch, making sure they get quick replies from the happiness team is important.

• Manage the food order and set up our mega breakfast spread before everyone arrives to kick-start the day.

• Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour.

• Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fueled throughout the day.

• You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all.

• Send out Wellness or Happiness packages for Wiser people or clients to say thank you or to celebrate something special.

• Help ensure all internal and external events run smoothly, no matter the size or location. Design and deliver food ensuring every meal or snack is on point.

• Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Happiness Lead with these.

WHAT WE’RE LOOKING FOR

• You want to be / are already London based and keen to work in the office for every shift. Your role depends on you being at HQ.

• You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly.

• You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once.

• You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands.

• You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it.

• You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning.

WHAT’S IN IT FOR YOU?

• Be at the heart of, and continue to create and maintain our unique company culture where happiness, health and high performance are at the top of the agenda.

• Holiday Perks - on top of your holiday allowance, the office also closes for up to 2 weeks over the festive period so we can all recharge before coming back in the new year.

• Wiser Bank Holiday - a beloved Purple People tradition in the form of an extra day off in October each year to celebrate our first ever million-pound-month (Yep, it happened in 2022 and we still celebrate).

• Moving House Day - one of life’s most stressful events made easier by an extra day off.

• Therapy - with 5 therapists to choose from, each year you can get up to 3 therapy sessions subsidised through Wiser to take either here in our own secret Log Cabin, externally or online (you pay £20 a session and we cover the rest).

• Vitality Health Insurance - full coverage once you’ve passed probation. From necessities like the dentist, doctors and opticians, to mega rewards like Champneys, gym and travel discounts, it’s a winner.

• Gymbox - once passing probation, you can access our exclusive Wiser x Gymbox partnership where you can bag your Gymbox membership for less than half price.

THE ROAD TO WISER...

• Apply: Send us your application!

• Intro Call: Speak with our Talent team.

• Visit HQ: Meet with the Team.

• Final Interview: Meet with our COO.

At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.