Guest Services Representative

Ryder Reid Legal is currently recruiting for an exciting opportunity as our top law firm client is seeking a Guest Services Representative to join them on a temporary basis, with the opportunity of becoming permanent for the right candidate!

The successful candidate will provide a warm welcome to all clients, both internal and external, creating a positive first impression and maintaining a professional and organised reception area. You will work as part of a small team across various shifts to ensure the front of house function runs smoothly and professionally.

Duties will include:

1. Ensure all clients, guests and visitors receive VIP treatment.
2. Monitor all email and telephone communication.
3. Liaise with colleagues in the Operations team as well as the ground floor building reception and security teams, to provide first class service to our clients.
4. Manage the issuing and return of temporary security passes.
5. Use EMS to make urgent/same day room reservations or cancellations, liaising with the catering, facilities, AV and global Conference Services teams where necessary.
6. Manage and organise the meeting rooms.
7. Organise catering.
8. Be able to answer the London switchboard calls in a warm but professional, confident manner.

For this role, you will be positive and professional and have customer facing experience, preferably, but not exclusively, gained from within a law firm or professional services environment.

Details and Benefits:

• Due to start ASAP.
• Based in beautiful London City offices 5 days a week.
• Annual salary equivalent of £35,000.
• Holiday pay (accrued by the hour).
• Opportunity of the role becoming longer term/permanent for the right candidate.
• And more!

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.