Guest Service Manager - Almondsbury, Bristol

TN United Kingdom; Bristol; On-site

Job description

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Client:

Location:

Bristol, United Kingdom

Job Category:

Hospitality

EU work permit required:

Yes

Job Reference:

b36dd5a24b44

Job Views:

2

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Job Type: Full-time

Pay: £12.50 per hour

Almondsbury Inn & Lounge has an opportunity for a Guest Service Manager to join the team on a Full Time permanent basis. The Guest Service Manager will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.

The Role of Guest Service Manager

The Guest Service Manager will be responsible for supporting the Manager and Assistant Manager in leading the team to ensure that all standards are maintained, colleagues are trained and working safely at all times whilst delivering exceptional customer service and creating memorable experiences. Fantastic organisation, communication, problem solving and an eye for detail are attributes required in the role.

The Guest Service Manager will be an experienced Front Office or Rooms operator who can offer a warm welcome, efficient check in/out process, make reservations and lead the team to ensure all processes and procedures are completed in line with company requirements. As Guest Service Manager you will also carry out Duty Management shifts engaging and supporting across the hotel.

The role of Guest Service Manager will report to the General Manager and is ideal for someone who has strong demonstrable experience in Front Office. It is a perfect opportunity for someone who would like to take the next step in their career and step into a more senior role or for someone who is looking for a new opportunity in a great team and group.

Benefits as a Guest Service Manager

• Discounted accommodation (£30 per room per night) in other hotels within Crest group
• 50% off Food & Beverage in other Hotels within the Crest group
• Uniform
• Meal on Duty
• Free parking on site
• Company events (BBQ / Christmas Party)
• Long service award
• Shining Star of the quarter - £250 incentive
• Refer a friend to work bonus

If you would like to apply for the Guest Service Manager role, click below.

Expected to work any 5 days out of a 7-day week.

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Created on 30/03/2025 by TN United Kingdom