Guest Service Assistant (Food & Beverage) - Ludlow, Shropshire

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Client:

Feathers Hotel & Restaurant

Location:

Ludlow, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b05257a76134

Job Views:

2

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Job Type: Full Time / Part Time / Zero Hours

The Role of Guest Service Assistant Food & Beverage

The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, working collaboratively and safely at all times whilst delivering quality customer service and creating memorable experiences.

An eye for detail and for delivering memorable guest experiences make this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar, and events.

The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance your career.

The role will report to the Restaurant & Bar Manager / Food & Beverage Manager and is ideal for someone who has strong demonstrable experience in customer service, a great attitude, and a willingness to learn.

Job Overview:

As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.

Experience & Qualifications:

• Strong communication and organisational skills and a professional manner.
• Evidential attention to detail.
• Ideally, experience working in a Food & Beverage environment.

Benefits as a Guest Service Assistant Food & Beverage:

• Discounted accommodation (£30 per room per night) in other hotels within the Crest Group.
• 50% off Food & Beverage in other Hotels within the Crest Group.
• Uniform.
• Meal on Duty.
• Company events (BBQ / Christmas Party).
• Long service award.
• Shining Star of the quarter - £250 incentive.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 30/03/2025 by TN United Kingdom