Group Customs Administrator

Job Description

Location: Port of Tilbury London Ltd, Leslie Ford House

Job Title: Group Customs Administrator

Location: Port of Tilbury

Compensation: £22,000 - £26,000

Forth Ports is one of the UK's largest and most dynamic port operator groups, playing a key role in connecting the UK with Europe and beyond. As a multimodal ports owner and operator, we are at the forefront of delivering innovative port-related services. With our recent pledge to achieve carbon neutrality by 2032 and Net Zero status by 2042, we are committed to sustainability and driving the expansion of the UK's renewable energy sector, particularly offshore wind. Now is an exciting time to join our team as we embark on this transformative journey towards a greener future.

About The Role

This role involves accurately preparing and submitting import and export customs declarations for both new and existing customers. You will ensure compliance with customs regulations, manage documentation, and collaborate with customers, shipping lines, and internal teams to resolve queries efficiently. The position also includes maintaining accurate records, supporting billing and accounts, and assisting with in-house customs compliance to facilitate the smooth import of goods.

Your Key Responsibilities Will Include

1. Prepare and submit accurate customs declarations
2. Analyse customer data for customs reporting
3. Ensure compliance with customs regulations and documentation
4. Coordinate with customers, shipping lines, and internal teams
5. Maintain accurate records for audits and reporting
6. Support billing, accounts, and month-end processes
7. Assist with in-house customs compliance and VAT reporting
8. Monitor and manage clearance requests and queries
9. Adhere to internal customs procedures and standards

What are we looking for?

We are looking for someone eager to learn and grow, with a willingness to develop new skills, including customs knowledge, with full support from the team. While the role requires initial in-office work to learn from colleagues, there will be the option to work from home on a hybrid basis once fully settled.

Skills And Experience Required

1. Exceptional attention to detail and strong organisational skills
2. Proficiency in Microsoft Excel (formulas, pivot tables, charts), Word, Teams, Outlook, databases, and CRM systems
3. Ability to prioritise tasks and perform effectively under pressure to meet tight deadlines
4. Self-motivated with a proactive, problem-solving approach
5. Confident communicator with a positive, collaborative mindset
6. Results-driven with a commitment to delivering excellent customer service

What can we offer you?

At Forth Ports, Our People Are Our Priority, And We Are Committed To Creating a Flexible, Open, And Supportive Working Culture. As Part Of Our Team, You Will Enjoy

1. A competitive salary
2. Generous annual leave entitlement of 34 days
3. A defined contribution pension scheme and life assurance
4. Health promotion events and employee wellbeing initiatives
5. Access to our Employee Assistance Programme (EAP) for you and your family
6. Cycle to work scheme and on-site free parking
7. Attractive Family Friendly Policies
8. Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays
9. GymFlex health club memberships

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Closing Date Monday 14th April, 2025

Contract Type fulltime

Salary From £22,000.00 Yearly to £26,000.00 Yearly