Grounds Maintenance Co-ordinator

Sodexo; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job description

• Plus our Sodexo employee benefits package

1. Purpose of the Job

To ensure that the site is maintained to the standard required by the client.

To provide supervision and work in conjunction with members of the grounds team, organising and prioritising workloads of a routine nature on a daily/weekly basis as defined by the site Planned Maintenance system.

Deal promptly with any other/priority works presented by the Sodexo Helpdesk and Internal/External Audits.

Support and cover waste operative activities during demanding periods and/or absence.

4. Context and Main Issues

Deliver a consistent level of service within the company's high standards, ensuring adherence to contract specifications and agreed performance, qualitative, and financial targets.

Comply with Company and statutory regulations regarding safe systems of work, health & safety, hygiene, cleanliness, fire, and COSHH.

Maintain compliance with QHSE and GxP procedures and legislation, ensuring audit readiness.

Achieve 100% training compliance and highlight cost savings and innovation opportunities.

Understand and comply with all relevant QSE legislation and statutory regulations, including client-specific hazards, and ensure staff are trained accordingly.

5. Main Assignments

Take steps to ensure the security of company and client property and assets under your control.

Maintain all grounds areas within contract scope to a high standard, including managing weeds, litter, and general soilage.

Foster good client and colleague relationships and ensure all written communication maintains a professional image.

Handle customer complaints by escalating them to the line manager when necessary.

Comply with all Company policies/procedures and client site rules and regulations.

Organise and manage ad-hoc requests and daily activities efficiently.

Support and cover waste operative tasks during periods of high demand or absence.

6. Accountabilities

Supervise and be part of a team to ensure the client site is maintained to the required standard aligned with the Grounds Audit metrics.

Activities include, but are not limited to:

1. Waste FEL bin collections using a forklift truck (FLT).
2. General waste collections, movements, and processing, including future recycling activities.
3. General porter duties, setting up meeting rooms, and furniture moves.
4. Preparing the site for adverse weather (e.g., sweeping rainwater to drains, snow/ice clearance, and gritting).
5. Cleaning and maintaining the site (e.g., sweeping leaves and debris, regular removal of weeds, moving items to waste, and general cleaning).
6. Provide cover for the Waste Operator during absence.
7. Carry out effluent analysis and report the results in coordination with the Waste Operator.
8. Complete routine tasks and daily/weekly duties, as identified with the Manager, adhering to agreed timescales and standards.
9. Report to the Manager at specified intervals to update on progress.
10. Address reactive site Helpdesk jobs/issues within the agreed SLA/KPIs, ensuring completed job sheets are returned to the Helpdesk team within 48 hours.
11. Ensure duties are completed following on-site policies and procedures, including risk assessments, method statements, COSHH, and Quality/GMP requirements.
12. Wear full uniform and personal protective equipment (PPE) as specified, including safety shoes, gloves, and overalls.
13. Review scheduled tasks and communicate with the Manager to ensure team alignment.
14. Use approved products, equipment, and techniques according to health and safety protocols and risk assessments.
15. Ensure all duties are performed to specifications, recording and reviewing results as necessary.
16. Respond promptly to corrective actions or performance improvements, maintaining good communication with the Manager or GSM.
17. Keep equipment and work areas clean, ensuring all tools and materials are stored in designated locations.
18. Ensure compliance with relevant policies and procedures and undertake any other reasonable duties as assigned.
19. Follow H&S standards and best practices in line with Sodexo/Client policies and procedures.
20. Immediately report safety issues or equipment defects to the management team.
21. Participate in training procedures and health and safety talks.
22. Maintain a helpful and courteous attitude on-site and with colleagues and clients.

7. Person Specification

Experience in coordinating multiple work tasks.

Forklift Truck Licence and experience.

Understanding of health & safety, risk assessments, and COSHH.

Ability to complete paperwork accurately and follow written procedures.

Ability to work without supervision as well as part of a team.

Willingness and aptitude to be trained in any skill gaps, with a positive approach to learning.

Self-motivated and flexible approach to the role.

Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff.

Good time management and organisational skills.

Ability to work well under pressure.

GMP knowledge.

Experience in supervising staff.

Experience in general site maintenance activities (e.g., porterage, waste collection, cleaning, and adverse weather site preparations).

Experience working on a manufacturing/industrial site.

Experience of working as a banksman.

Innovation and Change: Provide ideas and efficiency options for continuous improvement.

Brand Notoriety: Enhance the public image of the brand through excellent service delivery.

Commercial Awareness: Understand and contribute to the commercial objectives of the organization.

Employee Engagement: Motivate and engage staff to maintain high levels of performance.

Learning & Development: Support personal and team development through ongoing training and development.

Salary Up to £14.00 per hour plus Sodexo Benefits