Ground Operations Controller

Air Personnel are delighted to support a client based at Farnborough.

This is a great opportunity to join a team who are passionate not only about aviation but the continued growth of the business.

The duties of this role will include:

• Provision of day to day operational support to flight crew, CAMO and customers.
• Trip set up support, including arranging ground handling, flight permissions, flight planning, catering, fuel set up, and aircraft cleaning.
• Post flight trip support, including logging of post flight documents, updating crew records, entering tech log data, following up on post flight reports.
• Invoice approval from trip support and other associated costs.
• Devising crew planning and movement strategies.
• Meeting and greeting passengers on departure and arrival.
• Create crew flight briefs.
• Monitor aircraft performance and be involved in determining airfield suitability.
• Provide support and guidance to the sales team on all operational and crewing issues.
• Provide excellent customer service to both internal and external customers.
• Ensure pilot compliance with the company FTL scheme.
• Liaise with Ground Ops Manager on all matters affecting company operations and compliance.
• Be an active member of the company Safety Action Group and promote the Safety Management System.
• Some weekend/bank holiday/out of hours/shift work.

We’re looking for:

• Desired previous working experience with a worldwide aircraft operator.
• Familiar with European aviation legislation.
• Experience of managing CAT operations.
• Experience of worldwide flight planning.
• Working knowledge of aviation safety management systems.
• Flexible to the demands of the role.
• Ability to work well within a team.
• Excellent communicator.
• Excellent organiser.

This is an excellent opportunity to join a progressive company and a great team!

Please call Michelle or apply with an up to date CV.