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Great Malvern Assistant Store Manager

Fatface

Malvern Hills

On-site

GBP 20,000 - 30,000

Full time

18 days ago

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Job summary

An established industry player is seeking an Assistant Store Manager to join their vibrant team in Great Malvern. This role offers a unique opportunity to lead and inspire a passionate group of retailers while fostering a fun and dynamic work environment. You'll be instrumental in driving store performance, ensuring exceptional customer service, and promoting the brand's values. With a commitment to equality and inclusion, this company is dedicated to creating a positive workplace culture. If you're a natural leader with a knack for retail and a desire to make a difference, this position is perfect for you!

Benefits

25 days holiday plus bank holidays
Perkbox online platform
THRIVE learning management system
Dental Insurance
Pension scheme
EAP support
Critical illness/Death in service
Sick pay allowances
O2 phone discount
Eye Tests contributions to glasses

Qualifications

  • Relevant management experience is essential.
  • Outstanding organisation and communication skills are required.

Responsibilities

  • Assist the Store Manager in coaching and developing the team.
  • Promote the brand and ensure high standards of customer service.

Skills

Organisation Skills
Communication Skills
Retail Management

Job description

Role: Assistant Store Manager
Location: Great Malvern
Job type: Permanent, Full-Time (40 hours)

We're a passionate and energetic bunch with a great 'work hard - play hard' attitude.

Who are we?
For over 30 years, we've travelled, we've laughed, we've grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do and the values we have. We are Made for Life.

Equality and inclusion isn't an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces.

The challenge - balancing our values while being commercial
We're looking for talented retailers who feel relaxed in a dynamic environment, enjoy life to the full, have a real understanding of our brand and customers, and a passion to develop and succeed. As a natural leader, you will assist your Store Manager to coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and exciting atmosphere.

Acting as a brand ambassador, you will continually promote the FatFace brand and culture to our customers through your team and align yourself to the company's social and environmental mission, championing any actions that you can directly impact at all times.

You'll take pride in assisting your Store Manager to continually deliver the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store.

Taking joint ownership with your Store Manager for the performance of your store, you will make commercial decisions and spot business opportunities that drive results.

You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail!

We don't need to tell you that you will need outstanding organisation and communication skills, having had relevant management experience it's second nature!

This truly is a great opportunity for passionate retailers who don't want to stand still, genuinely want to make a difference and be part of the FatFace story.

Benefits of working with us

  1. 25 days holiday plus bank holidays
  2. Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts etc.)
  3. THRIVE - Our learning management system- access from day one with 1000's of pieces of learning
  4. Dental Insurance (employee funded)
  5. Pension scheme
  6. EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support
  7. Critical illness/Death in service for Salaried staff
  8. Sick pay allowances
  9. O2 phone discount
  10. Eye Tests/contributions to glasses (qualifying roles only)
  11. Sabbatical leave in line with service
  12. Enhanced Family Friendly policies i.e. Maternity Leave
  13. Refer a friend scheme
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