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Graduate Applications Engineer

TEV Ltd.

Bradford

On-site

GBP 30,000 - 50,000

Full time

Yesterday
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Job summary

An established industry player in the manufacturing sector is seeking an Internal Applications Engineer to join their dynamic team. This role involves providing exceptional technical support and customer service while working closely with the internal sales team. You will leverage your engineering expertise to develop bespoke solutions and quotations, ensuring client satisfaction at every step. If you are a motivated engineering graduate with a passion for customer service and teamwork, this is an exciting opportunity to make a significant impact in a thriving company known for its innovation and quality. Join us in shaping the future of bespoke project solutions!

Qualifications

  • Engineering graduate with a degree in Mechanical or Electrical Engineering.
  • Customer-focused with excellent communication and organizational skills.

Responsibilities

  • Provide technical support and advise clients on product solutions.
  • Respond to project enquiries and provide bespoke quotations.
  • Liaise between customers and internal departments for project support.

Skills

Customer service
Communication skills
Organizational skills
Proactive approach
Team player
Ability to learn new processes

Education

Degree in Mechanical Engineering
Degree in Electrical Engineering

Tools

SAP sales CRM system
Excel
Outlook
PowerPoint

Job description

TEV has a history of excellence and quality in the manufacturing industry, for cutting edge design, development, and production. Based in Bradford, West Yorkshire the company operates three divisions Marstair refrigeration, Quartz chilled water fan coils, and SC-TEC industrial refrigeration.

Role Description

As an Internal Applications Engineer you will be an engineering graduate responsible for providing the highest level of customer service at all times, working as an integral part of the internal sales team to maximise project sales opportunities

Purpose of the role

To provide expert selection advice for bespoke client project design requirements

To develop and provide a detailed technical schedule, including cost proposals utilising the company's selection software

To work with Engineering in providing value engineered, compliant solutions

Primary Responsibilities

Provide the highest level of technical support and advise to clients on a range of product solutions

Define customer requirements and recommend engineered product design solutions

Respond to inbound project enquiries and provide bespoke quotations

Provide project quotation proposals including all relevant documentation to the customer utilising the companies SAP sales CRM system

Liaise between the customer and internal departments for end-to-end project support

Contact existing and potential clients to promote both exiting and newly launched product solutions

Manage and follow up on project quotations in order to maximise conversion rates

Work collaboratively with Key Account Managers to provide a value- added quotation for each customer project requirement

Provide market intelligence and feedback on competitor product and pricing activity

Skills, experience, and qualifications required

Degree in Mechanical/Electrical Engineering

Highly motivated with a pro-active approach

Ability to learn new processes and retain knowledge

Customer focused with excellent communication and organisation skills

A Strong team player

Ability to work efficiently under own initiative, prioritise own workload

Computer literate (Excel, Outlook, PowerPoint )

Experience in the HVAC or refrigeration industry is a plus

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