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Graduate Account Manager – Fashion TikTok Shop UK

TN United Kingdom

London

On-site

GBP 25,000 - 35,000

Full time

4 days ago
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Job summary

Join a dynamic team as a Graduate Account Manager focused on the fashion TikTok Shop in London. This role provides a unique opportunity to support merchants in navigating the TikTok platform, enhancing their brand presence, and leveraging innovative tools like live streaming. Ideal for recent graduates with a passion for fashion and e-commerce, this position offers a collaborative environment where you can thrive and grow. If you're ready to make an impact in a fast-paced setting and help shape the future of fashion on social media, this is the perfect opportunity for you.

Qualifications

  • Graduated with a Bachelor's Degree in marketing, business, or related field in 2023 or onwards.
  • Strong willingness to learn about the fashion or e-commerce industry.

Responsibilities

  • Support merchants in product uploads and platform navigation.
  • Assist in troubleshooting operational issues for merchants.

Skills

Interpersonal Skills
Communication Skills
Problem-Solving
Client-Focused Mindset

Education

Bachelor's Degree in Marketing
Bachelor's Degree in Business
Bachelor's Degree in E-commerce

Job description

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Graduate Account Manager – Fashion TikTok Shop UK, London

Client: TikTok

Location: London, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference:

5980258943a5

Job Views:

4

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

About the Team: The UK Fashion team manages thousands of merchants across all fashion subcategories. Our mission is to "become the most fashionable marketplace in 5 years," while also helping merchants establish their brand presence and grow their communities on TikTok.

Responsibilities:
  1. Merchant Support: Aid by helping merchants navigate key steps such as product uploads, platform education, and addressing common operational challenges.
  2. Day-to-Day Operations: Assist in troubleshooting operational issues for merchants on the platform and escalate complex problems to senior team members.
  3. Content and Campaign Support: Work with internal and external teams to support merchants in leveraging TikTok tools like live streaming and short videos to reach their goals.
  4. Collaborative Projects: Participate in internal initiatives such as contributing to data analysis, campaign execution, and process improvements for the TikTok fashion ecosystem.
Minimum Qualifications:
  1. Graduated with Bachelor's Degree or above in 2023 or onwards in marketing, business, e-commerce, or a related field.
  2. Available to start in May 2025.
  3. Basic understanding of the fashion or e-commerce industry, with a strong willingness to learn.
  4. Excellent interpersonal and communication skills, with a client-focused mindset.
  5. Demonstrated ability to work collaboratively and thrive in a fast-paced environment.
Preferred Qualifications:
  1. Interest in social content creation (e.g., livestreams, short videos) is a plus.
  2. A problem-solving mindset, with the ability to take direction and apply feedback effectively.
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