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Graduate Account Manager - Fashion TikTok Shop UK

TikTok

London

On-site

GBP 25,000 - 35,000

Full time

26 days ago

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An established industry player is seeking a motivated individual to join their UK Fashion team. This role involves supporting merchants in navigating the TikTok platform, enhancing their brand presence through innovative tools like live streaming and short videos. As part of a dynamic team, you will engage in collaborative projects, contribute to data analysis, and help improve processes. If you have a passion for fashion and e-commerce, along with strong communication skills, this is an exciting opportunity to grow your career in a fast-paced environment. Join a company that values creativity and collaboration, and make your mark in the fashion marketplace of the future.

Bachelor's degree in marketing, business, e-commerce, or related field.
Strong interpersonal and communication skills essential for client support.

Support merchants with product uploads and platform education.
Assist in troubleshooting operational issues and escalate complex problems.

Interpersonal Skills

Communication Skills

Problem-Solving

Client-Focused Mindset

Willingness to Learn

Bachelor's Degree in Marketing

Bachelor's Degree in Business

Bachelor's Degree in E-commerce

TikTok Tools

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Responsibilities

About the Team:
The UK Fashion team manages thousands of merchants across all fashion subcategories. Our mission is to "become the most fashionable marketplace in 5 years," while also helping merchants establish their brand presence and grow their communities on TikTok.

Responsibilities:

Merchant Support: Aid by helping merchants navigate key steps such as product uploads, platform education, and addressing common operational challenges.
Day-to-Day Operations: Assist in troubleshooting operational issues for merchants on the platform and escalate complex problems to senior team members.
Content and Campaign Support: Work with internal and external teams to support merchants in leveraging TikTok tools like live streaming and short videos to reach their goals.
Collaborative Projects: Participate in internal initiatives such as contributing to data analysis, campaign execution, and process improvements for the TikTok fashion ecosystem.

Qualifications

Minimum Qualifications:
- Graduated with Bachelor's Degree or above in 2023 or onwards in marketing, business, e-commerce, or a related field.
- Available to start in May 2025.
- Basic understanding of the fashion or e-commerce industry, with a strong willingness to learn.
- Excellent interpersonal and communication skills, with a client-focused mindset.
- Demonstrated ability to work collaboratively and thrive in a fast-paced environment.

Preferred Qualifications:
- Interest in social content creation (e.g., livestreams, short videos) is a plus.
- A problem-solving mindset, with the ability to take direction and apply feedback effectively.

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