GP Practice Receptionist.12 Months Fixed Term

St Andrews House Medical Centre, Stalybridge, Greater Manchester SK15 2AU

Medical Receptionist

37.5 hours per week - flexibility needed

We are a friendly three-partner GP Practice in the Stalybridge, Tameside area, and we are looking to recruit a medical receptionist to join our busy team. As the front of the house for the Practice, you should enjoy working with the general public and dealing with their enquiries; excellent customer service skills are therefore essential.

Main duties of the job

• Greeting and welcoming visitors
• Scheduling
• Carrying out requests from management as needed
• Maintaining stock and ordering supplies
• Answering emails and sorting post
• Answering phone calls and transferring them as necessary
• Any other duties required by the GP practice and consistent with the role

Job responsibilities: As front of house for the Practice you should enjoy working with the general public and dealing with their enquiries, excellent customer service skills are therefore essential. A main part of the job will be booking patients in, ordering prescription requests on the computer, actioning tasks from the doctors, answering the telephone and dealing with patient enquiries. Job responsibilities also include assisting with queries, scanning documentation onto clinical records using Docman 10, ensuring correct coded information and good record keeping guidelines are followed to a high standard, liaising with doctors and community teams, attending monthly practice meetings, accepting and returning of medical records in line with policy, checking surgery emails and responding and any other task assigned to you by the GP partner which fits with your skills and attributes.

Experience

• The right candidate should be able to evidence their customer care experience as this is essential, as well as being computer literate and able to multi-task in a busy environment.

Flexibility

The job also relies on a certain amount of flexibility to cover holidays and sickness - flexible over 5 days, Mondays to Fridays.

Start Date: ASAP

Person Specification

• We invite applications from candidates with at least 12 months of previous GP Practice experience. The candidate will be able to multi-task in a busy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.