Global Visual Merchandising Manager

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.

About the role

The Global VM Manager is responsible for creating a Magic Retail Theatre for each new Charlotte Tilbury launch, together with outstanding and impeccable in-store execution respecting timing and budget. We’re looking for someone who is able to work in a cross-functional team, who is detail and luxury-oriented but also has a commercial mindset. Innovation and a daring attitude are required to push boundaries.

As a Global Visual Merchandising Manager you will:

• Design and create all the tools for a successful NPD launch, including plates design, windows, animations, pop-up stores, retailtainment, digital retailtainment, etc.
• Understand regional needs, propose strategies and local adaptations to achieve successful launches with strong media impact and commercial success.
• Produce clear guidelines to motivate and excite the countries in the implementation of the different projects and ensure correct executions of the launches across all countries.
• Push for innovation in retail technology and inspire your team to include them in the design process to keep the brand ahead of the competition.
• Engage and collaborate with Store Design and other teams, working on cross-functional projects requested by senior stakeholders even if outside your scope.
• Ensure constant optimisation of work tools, processes, and communication.
• Monitor and engage a list of preferred and reliable suppliers, contractors, and freelancers to ensure workload smoothness & reliability globally.

Who you will work with:

• Reporting to the Head of Global VM, you will be responsible for inspiring, designing, and producing all the Global tools to create a successful launch (VM Guidelines, plates design, pop-up stores, animations, windows, etc.), and collaborating, educating, and influencing the local VM teams on local design and adaptations.

About you:

• 5+ years experience in the beauty category (makeup, skincare, or fragrance).
• Creative and design background (interior, product, or architectural design background).
• Deep knowledge of the beauty market with a strong understanding of current beauty and fashion trends.
• Expert knowledge in Sketchup and Adobe Creative Suite (experience in Cinema 4D with a view to learn Sketchup is also acceptable).
• Visual Merchandising experience in a globally focused role is preferable.
• Excellent communication skills, creative, open-minded, and naturally innovative.
• Flexible in processes and ways of working with a variety of people in various disciplines, thinking outside the box.
• Experience working with senior level stakeholders and teams, managing briefs in a fast-paced environment with a solution-focused approach.
• Ambitious and driven with an impeccable work ethic and commercial business acumen.
• Professional attitude and a real pride in quality of work.
• Strong and demonstrable organization, follow-up, and prioritization skills.
• Excellent written, oral, and presentation skills.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best, and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide; we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty, please follow our LinkedIn page!