Global Program Manager - Mechanic Efficiency

Lime; London; On-site; GBP 45,000 - 85,000; Full time

Job description

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is hiring a Global Program Manager to join our Repair Operations team! In this role, you will drive global initiatives to enhance mechanic efficiency, fleet reliability, and repair process standardization across our warehouse operations. Your mission is to embed a culture of operational excellence, ensuring compliance, scalability, and continuous improvement in mechanic workflows.

As a data-driven problem solver, you’ll analyze performance, identify inefficiencies, and implement strategic changes to optimize repair operations and reduce costs. You will collaborate with local and central teams, champion best practices, and leverage strong data and analytical skills to drive measurable long-term improvements.

If you thrive in fast-paced, evolving environments, are passionate about process optimization, using data to identify opportunities, and enjoy working cross-functionally in a global organization, we’d love to hear from you!

What you’ll do:

• Optimize Repair Operations: Identify data-driven opportunities to improve mechanic efficiency, labor planning, and cost reduction.
• Standardize Global Best Practices: Develop, implement, and scale warehouse SOPs, productivity tools, and process improvements.
• Lead Strategic Planning: Contribute to OKRs, roadmaps, and budget planning, ensuring alignment with company goals.
• Drive Continuous Improvement: Foster a culture of innovation and efficiency, empowering warehouse teams to challenge and refine processes.
• Collaborate & Influence: Partner with cross-functional teams to design warehouse layouts, workflow optimizations, and data-driven decision-making tools.
• Be a Guardian of Quality: Ensure operational consistency, compliance, and fleet reliability across global markets.

About you:

• Bachelor’s degree in Business Administration, Industrial Engineering, Mechanical Engineering, Finance, or a related field, or equivalent experience.
• 5+ years of experience leading process improvements and operational changes in a high-paced environment.
• Strong proficiency in data analytics, including advanced SQL, spreadsheet, and data visualization skills.
• Experience with Lean Six Sigma methodologies is a plus (but not required).
• Ability to problem-solve in real-time while keeping a long-term strategic mindset.
• Willingness and ability to travel (~10%) to key warehouse locations to learn about locally developed best practices and support on-the-ground implementation.

Why Lime?

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team:

• Competitive salaries, performance-based annual bonus and pre-IPO equity
• Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps
• Flexible vacation policies with ample paid holidays tailored to country of residence
• Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood
• Support for retirement and financial goals with unlimited access to financial advisors
• Unlimited, complimentary use of our vehicles in hundreds of cities around the world
• Professional growth opportunities through quarterly learning days and top-tier tools
• Opportunities to connect across teams and locations to network, socialize and volunteer
• Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions
• Consistent recognition of great work through meaningful rewards and career advancements

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email [e-mail] for assistance.