Global Media Operations Manager

ZipRecruiter; London; On-site; EUR 50,000 - 90,000; Full time

Job description

Job Description

This job is with EssenceMediacom, an inclusive employer and a member of myGwork – the largest global platform for the + business community. Please do not contact the recruiter directly.

Description

Position at EssenceMediacom Global Media Operations Manager - Bayer Account EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US $21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Hasbro, Mars, NBC Universal, P&G, Richemont, Shell, Sony, and Uber. Find out more at www.essencemediacom.com. Alternatively, follow us on LinkedIn, Twitter, Instagram, or Facebook.

Reports to: Bayer Global Ops & OMS Lead

Location: London

Role Overview: We're seeking a highly organized and detail-oriented operations professional to oversee multi-market media operations and coordinate cross-functional workstreams. This role requires a proactive individual who thrives in a fast-paced environment, ensuring seamless communication and efficient execution of global media processes to regions and markets whilst having an understanding on data analysis and media platform solutions.

Key Responsibilities:

1. Project Management: Coordinate and manage multi-market workstreams, ensuring tasks are delivered on time and meet high standards of quality.
2. Stakeholder Coordination: Serve as the central contact point between external (clients & agency partners) and internal (EM Regions & Markets), across planning, and buying, to maintain delivery of Global agenda and address client needs promptly.
3. Process Implementation: Develop and maintain streamlined workflows to optimize communication and operational efficiency across teams.
4. Data Reporting & Automation: Act as the key contact for global reporting queries (e.g. media data aggregation), working with data teams to automate reporting and enhance programmatic capabilities.
5. Digital Tools & Systems: Support the global rollout of tech stacks (e.g. hero tools for audience and budget planning) and onboard new markets or team members.
6. Measurement & Reporting: Explore and implement new measurement tools (e.g., ROI modeling, cross-screen analysis) to improve planning and output.
7. Budget Management: Manage global budgeting processes, including roll-ups, billing, and tracking, to ensure financial accuracy.

Core Focus Areas:

1. Efficient Delivery & WoW: Drive global team collaboration, stakeholder engagement, and operational efficiency through structured connects, efficient processes, and centralized resource management.
2. Data & Technology: Collaborate with Choreograph to deliver the 2025 media aggregation program, ensuring efficient data management, automation, taxonomy evolution, and deployment of innovative tools like Open Media Studio and AI Assistants to drive operational innovation.
3. Operational Excellence: Drive operational excellence by managing agency surveys, coordinating action plans to ensure client satisfaction and market progress.
4. Commercial & Finance: Oversee global SOW scoping, costing, and compliance, ensuring alignment on additional scopes, tracking investments, and driving onboarding, training and compliance across regions.

Key expectations for the first year:

1. First 3 Months: Develop a strong understanding of the media solutions landscape and key challenges. Support the deployment plan for Open Media Studio aligned with Bayer's brand communications strategy.
2. First 6 Months: Build strong relationships with Bayer stakeholders and market leads. Lead training, rollout, and implementation of Open Media Studio across 12 focus markets. Own reporting dashboards and data aggregation while enhancing automation and operational efficiency.
3. First 12 Months: Establish best practices for Open Media Studio adoption, identify key improvement areas, and implement an action plan for operational excellence. Drive data integration and media aggregation initiatives to enhance efficiency and stakeholder satisfaction while aligning with global transformation goals.

Skills & Qualifications:

• Significant experience in project management, media operations, or a related field.
• Exceptional organisational skills with the ability to multitask and prioritize effectively.
• Strong attention to detail and a proactive, task-oriented mindset.
• Excellent communication and stakeholder management skills.
• Familiarity with media planning, buying, and digital tools is a plus.
• Understanding and experience in data aggregation and media solution technology, with the ability to translate data insights into operational improvements.

What We're Looking For: A driven individual with a passion for operational excellence, data, and technology, who can manage complex workflows, optimize reporting processes, and ensure seamless execution in a collaborative, multi-stakeholder environment.

About Bayer: Bayer is a longstanding, top 10 global client for EssenceMediacom. With annual billings circa €800M+, our partnership spans 70 markets. Our relationship focuses mostly on Consumer Health, one of 3 divisions within Bayer (others are Crop Science & Pharma), managing global iconic brands such as Bepanthen / Canesten / Claritin / Aspirin / Berocca / Elevit / Redoxon / Supradryn. Our Bayer Global transformation agenda (#GetAhead) aims to help Bayer achieve their Road to Billions strategy of "Help billions of people live healthier lives with the most trusted self-care solutions".

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