Global Data Protection Specialist

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. From day one you will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We are/have:

• Experts in banking and payments, insurance, capital markets and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

Job Summary: The Global Data Protection Specialist will be responsible for supporting Capco's global data protection strategy and implementation to ensure compliance with data protection laws and regulations. The Specialist will report to our Global Data Protection Officer and work closely with various departments to ensure that personal data of clients, employees, and third parties is protected and managed in accordance with legal requirements.

Key Responsibilities:

• Support the Global Data Protection Officer in all matters relating to the protection of Capco’s worldwide client and employee personal data, as well as that of any relevant third parties.
• Provide subject matter expertise to guide the business to be compliant with relevant data protection laws at all times.
• Coordinate a business-wide review of Records of Processing Activities (ROPA), educating all legal entities to ensure they maintain up-to-date documentation that accurately reflects the personal data they process, as required by law.
• Support group stakeholders in conducting Data Privacy Impact Assessments (DPIA) and other relevant data protection risk assessments, including when personal data is utilized in GenAI applications.
• Investigate data breaches, advise on breach resolution, and support the Global Data Protection Officer in accordance with established organizational data breach processes.
• Provide operational support for data subject enquiries and manage responses to Data Subject Access Requests (DSAR).
• Communicate any identified data protection risks with stakeholders and support appropriate remedial activities.
• Support the Global Data Protection Officer with procurement and due diligence activities across vendor, client, and system reviews, providing data protection assurance as required, including the review of relevant data protection schedules within vendor and client contracts.
• Develop and deliver tailored training sessions and workshops to improve the business understanding and application of data protection requirements.
• Develop and maintain effective tools to assist business areas with ongoing data protection compliance activities, including supporting the Global Data Protection Officer in management reporting.
• Conduct data protection compliance assessments and implement improvement plans, including the production of compliance reports for senior stakeholders.

Skills and Experience:

• Robust understanding and demonstrable interest in data protection, including an in-depth knowledge of GDPR and some understanding of other relevant data protection laws and regulations applicable across Capco geographies.
• Good knowledge of record-keeping legislation.
• Proven experience working with colleagues to deliver, design, and implement pragmatic and risk-appropriate controls.
• Proven experience in business process documentation and improvements.
• Comfortable and confident in delivering training and awareness programs, including in face-to-face and on-line environments.
• Excellent interpersonal skills with the ability to build strong relationships with business and technical stakeholders and suppliers.
• Good communication skills to develop, design, and present knowledge support materials to users.
• Ability to work independently, prioritize, demonstrate professionalism, enthusiasm, and tenacity to create confidence.
• Ability to handle confidential information with integrity.
• Ability to work flexibly in a multi-skilled team and coordinate offshore resources to meet business commitments.

Qualifications:

• Professional certification in data protection (e.g., CIPP/E, CIPM, CIPT) is desirable.

WHY JOIN CAPCO?

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Capco offers a very attractive remuneration and benefits in line with your level of experience

#LI-FH1