Global Business Development Manager - Responsible Business Services

SGS Société Générale de Surveillance SA.; Ellesmere Port; On-site; GBP 45,000 - 85,000

Job description

Global Business Development Manager - Responsible Business Services

• Full-time

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.

The Global Business Development Manager - Responsible Business Services (RBS) is a key role within the global RBS strategy and serves as both the business and technical (when appropriate) development point of reference for all audit services within this domain.

The primary objective of this role is to drive the growth and expansion of RBS activities at both the global and local level. This includes identifying and securing international projects that align with SGS's strategic goals. The position ensures that SGS achieves its growth targets in line with the global RBS strategy, while also maintaining a strong focus on customer satisfaction and technical excellence.

Key responsibilities include:

• Promote RBS Audit Services: Advocate for the portfolio of RBS audit services in alignment with the company's overall strategy and objectives.
• Service Development & Collaboration: Drive the development of services in collaboration with Global Product Managers, Global Scheme Managers, and Executing Affiliates (EAs) to ensure the success and consistency of all services offered.
• Proposal Development and Sales: Lead the preparation of proposals, presentations, and bids for new projects, ensuring they align with client expectations and business objectives. Negotiate contracts and pricing agreements, working closely with the legal and international and local sales teams.
• Support Local and Global Sales: Work closely with local RBS teams and sales colleagues to support commercial efforts, anticipate potential challenges, and address any local issues that may arise.
• Sales Management and Reporting: Monitor the financial performance of business development initiatives, ensuring that growth targets and KPIs are met. Report on sales performance, opportunities pipeline and market trends.
• Define Service Roadmap: Develop and agree on a roadmap for how RBS services and products should be promoted, both internally and externally, ensuring alignment with business goals.
• Go-to-Market Strategy: Assist in the development and deployment of go-to-market strategies for new product initiatives, ensuring effective positioning and launch in global markets.
• Service Review & Competitiveness: Regularly assess and review services to ensure they meet client expectations (internal and external) and remain competitive in the market.
• Market Research and Competitive Analysis: Conduct market research to identify emerging trends, regulatory changes, and opportunities within the social and environmental audit space. Analyze competitor offerings and market dynamics to inform strategic decisions and positioning.
• Marketing Collaboration: Partner with the marketing team to define promotional materials, including both printed and digital content, and ensure relevant internal and external publications are aligned with service offerings.
• Product Expertise: Serve as the internal point of reference and subject matter expert for all product-related inquiries, particularly concerning international commercial terms.
• Sales Support: Collaborate with Product Managers to provide the sales team with the necessary technical expertise to effectively sell RBS services.
• Stakeholder Representation: Represent SGS as a key stakeholder in any relevant industry or organizational bodies related to RBS services.
• Claims & Complaints Management: Liaise with relevant stakeholders and follow RBS Global procedures for managing claims or complaints related to products or services.
• Health & Safety: Maintain a strong commitment to health and safety, exercising due care for the well-being of oneself, colleagues, and clients, in accordance with SGS’s policies and procedures.

Minimum Requirements:

• At least 8+ years of experience in human rights and environmental due diligence programs.
• Experience in developing and managing RBS Programs with extensive client interface.
• Experience /knowledge of major stakeholder’s code of conduct and initiatives.
• Proven track record in terms of business development.
• Fluency in English is a must have, good level of French would be a strong advantage.
• Leadership and team commitment.
• Strong communication and negotiation skills.
• Ability to assert influence and expertise when appropriate.
• Well organized, efficient with proven follow through skills.
• Proven analytical and problem-solving abilities.
• Ability to handle multiple priorities across many countries.
• Translates Strategy into Actions.
• Delivers Superior Results.
• Capacity to travel around 20% of the time.

Why SGS?

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Enjoy a flexible schedule and work model.
• Access SGS University and Campus for continuous learning options.
• Thrive in a multinational environment, collaborating with colleagues from multiple continents.
• Benefit from our comprehensive benefits platform.

Join Us:At SGS, we are dedicated to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential.