Global Account Director - LHH Global Sales (UKI), null

Social network you want to login/join with:

Client:

LHH

Location:

United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

39737a16252d

Job Views:

78

Posted:

22.02.2025

Job Description:

Global Account Director – LHH Global Sales

The Global Account Director partners with strategic accounts through client advice to create sustainable impact whilst driving account development and growth at global and local levels.

They work translating client needs into solutions with the support of subject matter experts, leading opportunity generation and client development on national and global levels for strategic accounts.

Their primary metrics will be total account sales, conversion rate to multi-solution accounts, number of sold products per managed account, key account and customer penetration, renewal rates, customer satisfaction, and percentage of cross-sell.

Reporting Relationships:

1. Report directly to the Head of Sales, UKI
2. No direct reports

What you will do:

The Global Account Director provides consultative services and advice to strategic accounts to identify client needs and opportunities. They drive account development and growth by holistically understanding the client's strategy at country and global levels. Therefore, they support clients with transformation and organizational effectiveness. In parallel, they provide expertise and thought leadership to clients on industry and labor market trends. Together with identified resources, they assemble relevant client solution teams from LHH and the wider TAG ecosystem to sell and structure integrated solutions.

The Global Account Director owns:

1. the client development strategy for strategic accounts at country and global levels
2. the solution design process for standard solutions and start the advice on complex projects involving the right stakeholders
3. drive and coordinate accounts’ strategy across all verticals
4. the final sales and pricing decision for strategic accounts

The Global Account Director influences:

1. Client development strategy on a national level for strategic accounts
2. Solution design for complex deals

Competencies:

KNOWLEDGE, EDUCATION & TECHNICAL COMPETENCIES (recommended):

1. Understands market dynamics and how LHH/TAG solutions fit in. They build and leverage market knowledge to understand customer needs. They demonstrate strong LHH/TAG solutions knowledge and understand our Unique Value Proposition in the market compared to our competition.
2. Drives strategic planning and solutions selling. Understands customer’s needs to scope opportunities. Plans strategically for short, mid & long-term. Prospects new opportunities and grows existing business footprint.
3. Is a role model for sales discipline. Demonstrates diligence and discipline in full use of SFDC, account planning & pro-active sales campaigns.
4. Drives superior business outcomes. Leverages data to consistently exceed targets. Understands financials and pricing strategy to design proposals that optimize business outcomes.
5. Builds strong relationships turning customers into advocates. Engages with customers’ stakeholders at all levels and across all relevant functions.

LEADERSHIP COMPETENCIES (recommended):

1. Customer Centricity: Places the customer outcome at the heart of all activities.
2. Effective Communication and Influence: Listens to understand and communicates clearly.
3. Drive For Results: Goes the extra mile to deliver results, staying true to customer centricity.
4. Growth Mindset: Demonstrates curiosity and resilience in the face of challenges.
5. Collaboration: Orchestrates and coaches a global, cross-brand virtual team to win together.

Requirements:

Work Experience:

1. At least 10 years of experience in a multi-national company in Sales, Customer Success, or key account ownership.
2. Business development or key account management experience in a Human Resources service industry.
3. Proven experience in multicultural key account management.

Education:

Commercial Diploma or Bachelor’s degree in Business Administration, Marketing, or related subjects. MBA or equivalent preferred. Expert English language proficiency and knowledge of an additional language is a plus.

Ability to travel 25%.

What we offer:

1. Growth opportunities within a human resources global leader.
2. Flexible working model
3. Private medical insurance (PMI)
4. Group personal pension plan
5. Career support for family and friends
6. 25 working days paid holiday with the opportunity to buy extra days off each year.

About LHH:

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. We are at the forefront of change to build a bigger, bolder workforce.

Ready for Next.

LHH is an Equal Opportunity Employer.