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German speaking Customer Service Advisor
French Selection UK
Worthing
On-site
GBP 20,000 - 30,000
Full time
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Job summary
An established industry player is seeking a German-speaking Customer Service Advisor to join their dynamic team. In this role, you will be responsible for delivering outstanding customer service, processing orders, and supporting the sales team. Your fluency in German and previous experience in customer service will be crucial in ensuring customer satisfaction and efficient communication. Join a company that values sustainability and offers a vibrant work environment where your contributions will make a difference. If you are proactive, confident, and eager to thrive in a fast-paced setting, this opportunity is perfect for you.
Qualifications
- Fluent in German is essential for customer interactions.
- Experience in customer service and sales support is required.
Responsibilities
- Provide excellent customer service and respond to inquiries promptly.
- Process orders and manage customer records in the CRM system.
Skills
Tools
Job description
German speaking Customer Service Advisor
Location: Worthing
Ref: 8177GC
Company Profile:
A long-standing manufacturer with a key focus on sustainability.
Main Duties:
- To provide excellent customer service and respond to customer enquiries in a timely manner.
- To process orders and update customer records in the CRM system.
- To support sales team with quotations and administration.
- To manage overdue payments and contact customers to arrange payment.
- To update customers on delivery information.
Candidate's Profile:
- Fluent in German (written and spoken) – Essential.
- Previous experience in customer service and/or sales support – Essential.
- Proactive, confident and dynamic personality.
- Excellent communication skills and a team player.
- Computer literate (MS Office, Internet).
- Able to work in a fast-paced environment.
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