German speaking Customer Service Advisor

The Language Business; Portsmouth; On-site; GBP 24,000 - 28,000; Full time

Job summary

An exciting opportunity awaits for a German speaking Customer Service Advisor to join a dynamic international company in Portsmouth. This role is perfect for those who are fluent in both German and English and enjoy working in a collaborative environment. You will be the key liaison between the company and its German business customers, handling order processing, managing international sales orders, and providing essential support to the business development team. With full training provided, this position offers a chance to develop your skills in a supportive atmosphere. If you are organized, detail-oriented, and eager to contribute to a thriving team, this is the role for you!

Qualifications

• Fluency in German and English is essential for this role.
• Strong administrative skills and attention to detail are required.

Responsibilities

• Process orders for German-speaking customers via email and phone.
• Organize transport and delivery of orders efficiently.
• Provide language support to the business development team.

Skills

Fluency in German

Fluency in English

Strong administrative skills

Organizational skills

Attention to detail

Cultural awareness

Teamwork

Education

Experience in an administrative environment

Job description

We have a fantastic new job opportunity for a German speaking Customer Service Advisor to join an international company.

Location of the job
Portsmouth, South England. 100% Office based.

Language requirements for the job
Fluency in German is essential, as well as English.

Company background
Our client is an international export company of consumer entertainment goods.

Job responsibilities of the German speaking Customer Service Advisor
As part of their international sales team, they wish to recruit a German speaking Customer Service Advisor. Working closely with the business development department, you will be the main contact between the company and its business customers in Germany, managing all the administration concerning international customer support.

Your role will typically include the following duties and responsibilities:

• Order processing for German speaking customers via email and telephone
• Organise the transport and delivery of orders
• Offer language and translation support to the international business development team
• Processing and managing international sales orders
• Creating invoices and sales orders for German speaking customers
• Maintaining good knowledge of the product and the market

The successful candidate background

• Fluency in German is essential, as well as English
• Ideally previous experience in an administrative environment but this is not essential as full training will be given
• Be well organised with high levels of attention to detail
• Strong administrative skills
• A good team worker
• Demonstrate a professional style with clients
• Cultural awareness

Salary, benefits & working hours
£24,000 to £27,500 neg. Working hours are full time, 08:00 am to 4:00pm, Monday-Friday, office based.

To apply for this exciting opportunity, please send your CV to us immediately!