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German speaking Collections Executive / Accounts Receivable

The Language Business

London

Hybrid

GBP 60,000 - 80,000

30+ days ago

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Job summary

An exciting opportunity awaits for a German speaking Collections Executive to join a dynamic FinTech company in Central London. This role offers the chance to work in a hybrid environment, balancing time between the office and remote work. You will be at the forefront of customer relations, ensuring timely payment collections while providing exceptional service. With a strong emphasis on fluency in both German and English, this position is perfect for someone with a knack for organization and attention to detail. Enjoy a competitive salary, excellent benefits including stock options, and a vibrant company culture that promotes teamwork and social engagement. If you are reliable, adaptable, and ready to make an impact, this role is for you!

Benefits

Stock Options

Private Medical Insurance

Maternity Leave

Paternity Leave

Free Gym

Subsidised Lunch

Deliveroo Allowance

Monthly Masseuse

Team Socials

Football Power League

Qualifications

  • Fluency in German and English is essential for this role.
  • Experience in Customer Service or Accounts Receivable is required.

Responsibilities

  • Maintain relationships with customers while managing payment collections.
  • Provide a first-class service relating to non/under-paying customers.

Skills

Fluency in German

Fluency in English

Customer Service

Accounts Receivable

Credit Control

Data Entry

Attention to Detail

Organizational Skills

Adaptability

Entrepreneurial Mindset

Job description

Vollständige Stellenbeschreibung

We have a fantastic new job opportunity for a German speaking Collections Executive / Accounts Receivable to join a rapidly growing FinTech company that has business hubs across the world. They produce world class financial software solutions that are successfully used by eCommerce and Tech SME's and FTSE100 global businesses across the world.

Location of the job:
Hybrid work - Central London office 3 days a week, remote / work from home 2 days a week option. Ideally London based or willing to commute to London.

Language requirements for the job:
Fluency in German and English is essential.

Company background:
Our client is an international FinTech company.

Job responsibilities of the German speaking Collections Executive / Accounts Receivable:
As the German speaking Collections Executive / Accounts Receivable, you will maintain relationships with all customers whilst managing payment collections.

Your role will typically include the following duties and responsibilities:

  1. To provide a first-class service relating to the resolution of any non/under-paying customers.
  2. Contributing to proactive telephone/email campaigns in order to achieve weekly collections.
  3. Referring to contractual loan agreements to ensure prompt repayment terms.
  4. Data input, accurately inputting data across multiple systems.
  5. Deal with ad hoc queries from clients/merchants such as resolving queries regarding payments.

The successful candidate background:

  1. Fluency in German and English is essential.
  2. Experience with Customer Service/Accounts Receivable/Credit Control ledger.
  3. Be highly reliable, organised and adaptable.
  4. Have excellent attention to detail and confidence working with data.
  5. Entrepreneurial mindset, with strong work ethic and can do attitude.

Salary, benefits and working hours:
£29,000 - £31,000 + 25% quarterly bonus (approx. £7,500).

Benefits are excellent, for example: Stock Options, Private Medical insurance, Maternity and Paternity Leave, Free Gym in office building, Subsidised Lunch, Deliveroo Allowance if working late in office, Monthly in office Masseuse, Team and Company Socials, Football Power League.

To apply for this exceptional opportunity, please apply now and forward your CV.
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