German speaking Collections Executive

Vollständige Stellenbeschreibung

We have a fantastic new job opportunity for a German speaking Collections Executive to join a rapidly growing FinTech company that has business hubs across the world. They produce world class financial software solutions that are successfully used by eCommerce and Tech SMEs and FTSE100 global businesses across the world.

Location of the job
Hybrid work - Central London office 3 days a week, remote / work from home 2 days a week option. Ideally London based or willing to commute to London.

Language requirements for the job
Fluency in German and English is essential.

Company background
Our client is an international FinTech company.

Job responsibilities of the German speaking Collections Executive
As the German speaking Collections Executive you will maintain relationships with all customers whilst managing payment collections. Your role will typically include the following duties and responsibilities:

1. To provide a first-class service relating to the resolution of any non/under-paying customers.
2. Contributing to proactive telephone/email campaigns in order to achieve weekly collections.
3. Referring to contractual loan agreements to ensure prompt repayment terms.
4. Data input, accurately inputting data across multiple systems.
5. Deal with ad hoc queries from clients/merchants such as resolving queries regarding payments.

The successful candidate background

1. Fluency in German and English is essential.
2. Experience with Customer Service/Accounts Receivable/Credit Control ledger.
3. Be highly reliable, organised and adaptable.
4. Have excellent attention to detail and confidence working with data.
5. Entrepreneurial mindset, with strong work ethic and can-do attitude.

Salary, benefits and working hours
£29,000 - £31,000 + 25% quarterly bonus (approx. £7,500). Benefits are excellent, for example: Stock Options, Private Medical insurance, Maternity and Paternity Leave, Free Gym in office building, Subsidised Lunch, Deliveroo Allowance if working late in office, Monthly in office Masseuse, Team and Company Socials, Football Power League.

To apply for this exceptional opportunity, please apply now and forward your CV.