German Social Media Advisor

JR United Kingdom; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job description

Social Support Game-changer

Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences. These game-changing careers will be permanently site-based at our Belfast VR Hub (BT1 3NR). We offer a competitive salary and additional perks and company benefits to help support your unique lifestyle.

What you will do in this role

Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products. Working as part of a dynamic, team-focused environment, you will help drive user satisfaction by:

• Providing resolutions to general or individual users.
• Helping identify opportunities to reduce customer effort.
• Constantly monitoring social media, forum channels, and product review platforms.
• Creating and promoting engaging responses that encourage participation.
• Developing user-generated content.
• Actively working to identify and implement opportunities to cross-leverage self-service content across digital channels.

Concentrix is a great match if you:

• Have professional experience or an in-depth understanding of social media support.
• Are fluent in English and Spanish (B2 CEFR level).
• Have the availability to work 5 days per week, between 7am – 4pm.
• Have a typing speed of 55 WPM and accuracy of 95%.
• Have experience or interest in virtual reality gaming (desirable).

Career growth and personal development

This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.