German B2B Customer Care Advisor

Posted:

1 day ago

Category:

Call Centre & Customer Care Jobs

Deadline:

January 13, 2026

Express Recruitment are currently recruiting for an established, thriving Nottingham based company who are looking to add a fluent German Speaking Customer Care Advisor to their ever-expanding team.

Our client is offering a fantastic starting basic salary of c£24,500 D.O.E. There are great career progression opportunities with this role and training will also be provided.

You will have a full hybrid working policy within your contract for flexibility in the workplace.

Key Responsibilities:

• Resolve customer enquiries via telephone and email
• Work closely with colleagues to resolve every query quickly and efficiently
• Support with general administration tasks as required
• Contribute to the overall effectiveness of the overseas customer support area
• Responsible for new customer account set up process and customers account management

Skills & Experience:

• Bilingual written and verbal communication skills in German essential
• Professional telephone manner and communication skills essential
• Experience in a specific telephone-based customer service role highly advantageous
• Strong IT skills, confident with MS office functions
• Ability to work under pressure, must remain calm during busy periods

Vacancy Summary:

Hours: Monday – Friday, (8:30am – 4:30pm)

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.